Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Marketing Manager

Company: Ignition

Location: USA

Posted Nov 12, 2024

Ignition is a leading revenue generation platform for accounting and professional services businesses. The company is looking for a Senior Marketing Manager to shape and execute its local marketing strategy for the US market.

Senior Tax Manager

Company: GoFundMe

Location: USA

Posted Nov 12, 2024

GoFundMe is a global community that helps people help each other. They are hiring a Senior Tax Manager to join their global tax department. The job involves overseeing and assisting with tax provisions, identifying opportunities to optimize tax processes, and coordinating and reviewing tax returns. The company offers competitive pay, rich healthcare benefits, and a variety of mental and wellness programs.

Payroll Tax Lead

Company: Angi

Location: USA

Posted Nov 12, 2024

The company is looking for an experienced Payroll Tax Lead to join their team. The role involves managing payroll tax accounts, processing tax payments, and ensuring compliance with federal, state, and local tax authorities. The company offers a competitive salary, benefits, and a rare opportunity to work with a motivated team.

Sales Data Analyst

Company: Intradiem

Location: USA

Posted Nov 12, 2024

Intradiem is a technology company that develops innovative AI-powered Intelligent Automation solutions for customer service teams. The company's mission is to reinvent customer service through automation, and it has a people-first approach to its culture and values.

Client Relations Lead

Company: Cision

Location: USA

Posted Nov 12, 2024

The Client Relations Lead is responsible for maintaining and strengthening customer relationships, ensuring communication flow, resolving issues, and driving client renewals and upselling. The role requires strong relationship management skills, data analysis, and proficiency in Excel.

Legal Counsel

Company: OpenZeppelin

Location: USA

Posted Nov 12, 2024

OpenZeppelin is seeking an experienced and commercially-minded lawyer to support their wide array of legal matters. The role involves drafting, negotiating, and closing agreements, providing risk-weighted advice, and collaborating with cross-functional teams.

Director of SEO

Company: Apollo.io

Location: USA

Posted Nov 12, 2024

Apolloio is a leading go-to-market solution for revenue teams, providing sales and marketing teams with access to verified contact data and tools to engage and convert contacts. The company is growing rapidly and is seeking a Director of SEO to lead their organic search strategy and execution.

Director, Special Operations

Company: Evenup

Location: USA

Posted Nov 12, 2024

EvenUp is a company that provides support to injury law firms, helping them to provide a consistent and high standard of representation. They have a team that operates at the intersection of business operations, special projects, and legal operations, and they are looking for a candidate with experience in operations and analytics to join their team.

Brand/PR Communications Specialist

Company: Twonice

Location: USA

Posted Nov 12, 2024

The job posting is looking for a Remote Marketing Communications Specialist to work with a consulting company that helps foundations and associations. The job requires strong writing skills, experience in social media, and the ability to understand different brands' voices. The company offers a flexible work environment and opportunities for professional development.

Senior Full Stack Developer

Company: ForceMetrics

Location: USA

Posted Nov 12, 2024

ForceMetrics is a company that aims to transform data for social change by helping public safety and government agencies better utilize data to benefit every individual. They are looking for a Senior FullStack Developer to join their team and build a powerful data search and analytics platform.

Sales Development Representative

Company: Level AI

Location: USA

Posted Nov 12, 2024

Level AI is a Series C startup that transforms customer engagement by reimagining contact centers as strategic assets. The company's AI-powered customer service intelligence platform analyzes every support conversation to deliver enterprise-wide insights that improve quality assurance and agent performance.

Senior Measurement Researcher

Company: Reddit

Location: USA

Posted Nov 12, 2024

Reddit is looking for an Advertising Measurement Researcher to help their advertisers succeed on their platform. The role involves developing measurement methodologies, working with measurement partners, and advising gotomarket teams.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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