Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Director - Clinical Product Strategy (Obesity & Metabolic Health)

Company: Ro

Location: USA

Posted Nov 11, 2024

Ro is a direct-to-patient healthcare company that aims to help patients achieve their health goals by delivering easy and effective care. The company has been recognized for its innovative approach to healthcare, including being named a Fortune Best Workplace and a CNBC Disruptor.

Principal Solutions Architect (SAP)

Company: phData

Location: USA

Posted Nov 11, 2024

The job posting is for a lead SAP Principal Solutions Architect position at phData, a company that offers a remote-first work environment, competitive compensation, and opportunities for professional development. The role involves managing multiple projects, building relationships with clients, and providing strategic guidance. The company is looking for someone with 8+ years of experience as a handson Solutions Architect, expertise in SAP modules, and experience in data model architecture and migrating data from SAP into EDW platforms.

Experienced Software Engineer - Risk Engineering

Company: Plaid

Location: USA

Posted Nov 11, 2024

The job posting is for a Consumer Risk team member responsible for building risk defense solutions to detect and mitigate abuse across Plaid products. The role requires experience in software engineering, fraud and risk engineering, and collaboration with cross-functional teams.

Senior Director - Global Programs and Campaigns, Business Marketing

Company: Pinterest

Location: USA

Posted Nov 11, 2024

The Senior Director Integrated Marketing will lead business marketing efforts to position Pinterest as a full funnel performance platform for advertisers across the globe. The role involves developing and executing global marketing programs and campaigns to drive revenue growth and product adoption.

Engineering Manager - Developer Platform

Company: Lattice

Location: USA

Posted Nov 11, 2024

The job posting is for an engineering manager position at Lattice, where the candidate will lead and grow engineering teams, develop engineers, and ensure a delightful experience for customers. The company offers a range of benefits, including competitive salary, stock options, and a 401k retirement plan.

Payment Operations Specialist

Company: brightwheel

Location: USA

Posted Nov 11, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. They are seeking an experienced Payment Operations Specialist to join their team.

Account Development Representative

Company: Workiva

Location: USA

Posted Nov 11, 2024

The Account Development Representative is a strategic salesperson who navigates Fortune 1000 accounts, utilizing their ability to engage and ask the right questions to create a superior prospect-customer experience. They partner with Regional Sales Directors to drive pipeline and net new logos, and are creative and innovative with messaging and GoToMarket strategy.

Senior SRE Engineer

Company: Zeta Global

Location: USA

Posted Nov 11, 2024

Zeta Global is a data-powered marketing cloud that leverages AI and consumer signals to help marketers acquire, grow, and retain customers. The company is looking for a Senior SRE Engineer to join their team, with a focus on implementing SLOs, SLIs, and error budgets, as well as promoting postmortems and continuous system improvement.

Principal Technical Program Manager

Company: SmithRx

Location: USA

Posted Nov 11, 2024

SmithRx is a rapidly growing HealthTech company that aims to disrupt the Pharmacy Benefit Management sector by building a next-generation drug acquisition platform. The company values integrity, courage, and teamwork, and is looking for a Principal Technical Program Manager to drive strategic initiatives and lead large-scale complex programs.

CRO Consultant

Company: Outliant

Location: USA

Posted Nov 11, 2024

Outliant is a remote digital product development and startup consulting company that values individual growth, creativity, and teamwork. They are looking for a CRO Consultant to work with their team to implement and analyze AB tests.

Backend Engineer

Company: ElevenLabs

Location: USA

Posted Nov 11, 2024

ElevenLabs is a growth-stage startup looking for backend engineers to expand its system. The company has a unique mix of in-house machine learning research and strong product-led traction. The role involves building and maintaining the platform, improving existing products, and collaborating with other teams.

Product Designer - Data & Reporting

Company: Nextech

Location: USA

Posted Nov 11, 2024

Nextech is a leader in specialty healthcare technology solutions, seeking a Product Designer to design solutions that impact healthcare delivery and create positive outcomes for providers and patients. The ideal candidate has experience in designing solutions for reporting analytics or other data-heavy systems, and is passionate about healthcare technology.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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