Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Customer Success Manager

Company: Joincommonroom

Location: USA

Posted Nov 11, 2024

Common Room is a customer intelligence platform that helps companies understand their customers better. They are looking for a Customer Success Manager to join their team and help shape their customer journey. The company values simplicity, passion, and trust, and offers a range of benefits to its employees.

Telehealth Physician

Company: Join9am

Location: USA

Posted Nov 11, 2024

9amHealth is a Virtual Cardiometabolic Care company seeking a Telehealth Physician to provide high-quality remote medical care to patients with cardiometabolic conditions. The company offers a collaborative learning environment, competitive compensation, and benefits.

Solution Architect, DocuSign

Company: NeuraFlash

Location: USA

Posted Nov 10, 2024

NeuraFlash is a leading AI and consulting partner that helps customers transform their contact centers with AI-powered experiences. The company is obsessed with innovation, growth, and customer satisfaction, and offers a range of exciting career opportunities.

Senior Learning and Development Specialist

Company: Aya Healthcare

Location: USA

Posted Nov 11, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, seeking a Senior Learning and Development Specialist to design and facilitate leadership development programs. The ideal candidate will have a strong background in leadership training, organizational consulting, and coaching, and be adept at partnering with senior leaders to identify learning needs and deliver impactful solutions.

Sr. Patient Strategy & Operations Manager

Company: Rula

Location: USA

Posted Nov 10, 2024

The company is dedicated to making mental healthcare work for everyone, providing quality care and aiming to create a world where mental health is no longer stigmatized. They are seeking a Senior Manager to join their Patient Strategy and Operations team to drive patient acquisition and optimize conversion within their Psychiatric Services business.

Senior Lifecycle Marketing Manager

Company: Skillshare

Location: USA

Posted Nov 11, 2024

The Senior Lifecycle Marketing Manager role at Skillshare involves developing and executing email and push campaigns to drive user acquisition, engagement, and retention. The ideal candidate will have a deep understanding of customer lifecycle and referral marketing, and a proven track record of success in developing and implementing effective email campaigns.

Senior Test Engineer

Company: Jito.wtf

Location: USA

Posted Nov 10, 2024

Jito Labs is a small, profitable company that is architecting the future of high-performance distributed systems on Solana. They are seeking a Senior Test Engineer to join their core team and build critical next-generation infrastructure for the Solana ecosystem.

Account Executive, Mid-Market Cross-Sell

Company: FiscalNote

Location: USA

Posted Nov 10, 2024

FiscalNote is a leader in policy and global intelligence, empowering customers with critical insights and tools to turn them into action. The company values diversity and is committed to creating an inclusive environment for all employees.

Senior Full Stack Engineer - Financial Insights

Company: Rocket Money

Location: USA

Posted Nov 11, 2024

Rocket Money's mission is to empower people to live their best financial lives by offering a unique understanding of their finances and valuable services that save them time and money. The company is looking for a team member to work on building highly scalable features that drive forward the company and the user.

Senior Product Manager

Company: Signify Health

Location: USA

Posted Nov 10, 2024

Signify Health is looking for a Senior Product Manager to join their team to help realize the product vision and provide any healthcare service to any member or patient. The role requires a dynamic and passionate individual with experience in product management and a deep understanding of the healthcare ecosystem.

Head of People

Company: Mazedesign

Location: USA

Posted Nov 10, 2024

MazeMaze is a Series B-funded startup building the future of product research for modern teams. They are seeking an experienced strategic Head of People to lead the People function and drive the roadmap.

Solutions Consultant

Company: Gradient AI

Location: USA

Posted Nov 10, 2024

Gradient AI is a leading provider of AI solutions for the insurance industry, and they are looking for a Solutions Consultant to work with their sales and customer service team. The role involves supporting the sales team, providing demonstrations of their solutions, and ensuring that the solutions provided are on-point and actionable.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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