Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Health Data Analytics Engineer

Company: SmarterDx

Location: USA

Posted Nov 10, 2024

The job posting is for a Health Data Analytics Engineer to work on constructing dbt data models for healthcare analytics products and configuring data pipelines. The role requires experience in analytics engineering, SQL, ETL processes, and data modeling. The company offers a remote-first work environment, competitive compensation, and benefits.

Sr. Full Stack Software Engineer

Company: FireMon

Location: USA

Posted Nov 10, 2024

FireMon is looking for a Full Stack Software Engineer to join their team. The role involves designing, building, and delivering firewall management solutions. The company values agility, creativity, and collaboration, and is looking for someone with a passion for building exceptional solutions.

Senior Security Analyst – Risk and Compliance

Company: Jenzabar

Location: USA

Posted Nov 10, 2024

The Senior Security Analyst will lead Jenzabar's Risk and Compliance efforts, establishing and maintaining the company's IT security governance, risk, and compliance program. The role involves leading centralized audit and IT compliance support, creating and maintaining IT governance frameworks, and analyzing current and emerging IT security risks.

Intelligent Manufacturing Solutions - Manager (Developer)

Company: Riveron

Location: USA

Posted Nov 10, 2024

Riveron is hiring an Intelligent Manufacturing Solutions IMS developer to work on plant floor technology and manage key vendor relationships. The role requires experience in PLC controlled SCADA systems, Ignition Platform, and modern web development stacks. The expected pay range is $100000 to $180000 per year.

Indirect Tax Research & Operations Specialist

Company: Stripe

Location: USA

Posted Nov 10, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. They are seeking an Indirect Tax Research amp Operations Specialist to support and grow the US tax content powering the Stripe Tax engine.

Senior Analyst

Company: JustAnswer

Location: USA

Posted Nov 10, 2024

The job posting is for a Senior Analyst position at JustAnswer, a San Francisco-based company that connects customers with verified experts. The role involves providing strategic insights and actionable recommendations to enhance data-driven decision-making across the organization. The company is looking for a candidate with 7+ years of experience in data analytics, strong SQL skills, and knowledge of machine learning concepts.

Solutions Engineer

Company: Youdotcom

Location: USA

Posted Nov 10, 2024

Youcom is an innovative AI productivity tool that helps users get more done. The company is recognized for its accurate and transparent search engine and has been featured in Time Magazine's Best Inventions of 2022. The Solutions Engineer role is crucial in aligning innovative strategies with technology solutions within complex accounts, requiring strong technical and sales abilities.

Senior Financial Systems Analyst

Company: Vercel

Location: USA

Posted Nov 10, 2024

Vercel is a company that provides a frontend cloud platform for building and deploying web applications. The company is looking for a Senior Financial Systems Analyst to join their team, who will be responsible for administrating and supporting their financial systems stack, including NetSuite, Zip, Stripe, and others.

Senior Security Consultant - Offensive Security

Company: Cyderes

Location: USA

Posted Nov 10, 2024

Cyderes is a cybersecurity services provider looking for a Security Consultant to join their Offensive Security team. The role involves conducting advanced penetration testing, red teaming, and vulnerability assessments to identify and exploit security weaknesses in client environments.

Senior Global Payroll Specialist

Company: Oyster

Location: USA

Posted Nov 10, 2024

The job posting is for a Senior Payroll Specialist to join the Global Payroll Centre of Excellence team, handling US global payroll operations, and requires experience in US payroll laws, attention to detail, and customer-focused approach.

Frontier Diligence Lead

Company: Stripe

Location: USA

Posted Nov 10, 2024

The text describes Stripe's mission to increase the GDP of the internet and its subsidiary Frontier's goal to buy $1B+ of permanent carbon removal by 2030. The role of a Diligence Lead for Frontier involves evaluating carbon removal suppliers, negotiating deals, and making recommendations. The company is looking for someone with relevant experience, excellent communication and quantitative skills, and a deep understanding of carbon removal technologies.

Principal Customer Advocacy Manager

Company: Unqork

Location: USA

Posted Nov 10, 2024

Unqork is a company that provides an Enterprise App Cloud solution, empowering enterprises to unleash business agility while removing the burden of technical debt. The company serves enterprises of all sizes, including financial services, insurance, government, and healthcare. The job posting is for a Senior Director of Customer Success, responsible for overseeing a portfolio of clients and guiding them through technical and business solutions.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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