Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Product Designer - Data & Reporting

Company: Nextech

Location: USA

Posted Nov 10, 2024

Nextech is a leader in specialty healthcare technology solutions, seeking a Product Designer to design solutions that impact healthcare delivery and create positive outcomes for providers and patients.

Sr. DevOps Engineer II

Company: Perforce

Location: USA

Posted Nov 10, 2024

Perforce is a company that values collaboration, creativity, and wellness. They are looking for a Sr DevOps engineer to design and build a cloud platform for their SaaS product portfolio. The company is proud to work with talented and dedicated people across the globe.

Director of Accounting and Finance

Company: Flosum

Location: USA

Posted Nov 09, 2024

The job posting is for a Director of Accounting and Finance position in a SaaS company. The ideal candidate has a strong background in financial analysis, experience with Salesforce, and excellent communication and negotiation skills. The role involves leading and managing the accounting and finance team, preparing financial statements, and providing strategic financial insights to executive leadership.

Senior Brand Campaign Manager

Company: GitLab

Location: USA

Posted Nov 10, 2024

GitLab is seeking an experienced Brand Campaign Manager to lead their always-on brand marketing program. The role involves shaping the brand presence, driving engagement, and creating compelling content and campaigns. The ideal candidate has 7+ years of experience in digital marketing, hand-on experience with media buying, and proficiency in digital marketing platforms and analytics tools.

Enterprise Account Executive

Company: Youdotcom

Location: USA

Posted Nov 09, 2024

Youcom is an innovative AI productivity tool that helps users get more done. The company has grown significantly and obtained significant investment from leading investors. The Enterprise Business team is dedicated to collaborating with key customers and organizations, and the company is looking for driven hunters to join their fast-paced sales team.

Senior Data Analyst

Company: Vouch

Location: USA

Posted Nov 10, 2024

VouchInsurance is a new technology-first insurance company backed with $185M in funding. They are creating a new business insurance for high-growth companies by making insurance fast, responsive, and focused on their customers. The company is looking for a Senior Data Analyst to build foundational data structures, tools, and models to help all functions become increasingly data-driven.

Sr. Product Manager - Infrastructure

Company: Pinterest

Location: USA

Posted Nov 10, 2024

The Senior Product Manager role in the Infrastructure organization requires a blend of technical expertise, industry analysis, and stakeholder management to drive innovation and efficiency in the compute infrastructure and efficiency landscape.

Senior Account Executive, New Business

Company: Hootsuite

Location: USA

Posted Nov 10, 2024

Hootsuite is looking for a Senior Account Executive to develop and close new business with large enterprise customers. The role involves managing the proposal and credit review process, delivering sales presentations and product demos, and working with inbound and outbound lead generation teams.

Head of Technical Recruiting

Company: Mercury

Location: USA

Posted Nov 10, 2024

Mercury is hiring a Head of Technical Recruiting to lead and grow a team of recruiting leads, full-cycle technical recruiters, sourcers, and recruiting coordinators. The role requires experience in recruiting management, technical teams, and building passive recruiting strategies.

Sr Software Engineer

Company: EQUIP Health

Location: USA

Posted Nov 09, 2024

Equip is a virtual program helping families recover from eating disorders at home with comprehensive care. They are looking for a mobile Sr Software Engineer to build new healthcare web and mobile applications.

Senior/Principal Product Manager

Company: Stord13

Location: USA

Posted Nov 10, 2024

Stord is a leading commerce enablement provider that offers fulfillment services and technology to help brands sell more, save money, and reduce headaches. The company is looking for a Senior Principal Product Manager to lead the development of its Warehouse Management System (WMS) product.

Senior Software Engineer - Activity Feed

Company: Discord

Location: USA

Posted Nov 10, 2024

Discord is a platform used by millions for gaming and socializing. They are looking for a Senior Software Engineer to build new features and improve the user experience. The company values originality, reliability, and playfulness, and is committed to making it easier for users to connect with each other.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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