Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

UX Research Operations Specialist

Company: DonorsChoose

Location: USA

Posted Nov 09, 2024

DonorsChoose is a non-profit organization that aims to provide resources to teachers and students in underfunded schools. They have been recognized as a best place to work and are committed to combating systemic inequity. The organization is looking for a UX Research Operations Specialist to join their team and help improve the onsite experience for teachers, donors, and partners.

Senior People Ops Generalist

Company: Exodus54

Location: USA

Posted Nov 09, 2024

Exodus is looking for a Senior People Ops Generalist to optimize talent recruitment, retention, and removal processes. The role involves supporting employees, developing onboarding experiences, and maintaining a high-performance culture. The company offers a collaborative and feedback-driven culture, flexible schedule, and competitive benefits package.

Staff Software Engineer - Community Support Platform

Company: Airbnb

Location: USA

Posted Nov 09, 2024

The Community Support Platform CSP team is building world-class tools for Airbnb's global operational staff. The team develops products for AirCover and Host-Guest resolutions, and is looking for a full-stack software developer with experience in machine learning and data systems.

Digital Marketing Paid Ads Specialist

Company: Beacon Media + Marketing

Location: USA

Posted Nov 09, 2024

Beacon is looking for a paid ads specialist to develop and implement paid ad campaigns for clients. The ideal candidate is a team-spirited, skilled, and imaginative individual with an eye for marketing strategy and opportunities. The company offers a positive work environment, flexible work hours, and competitive benefits.

Head of Holding Company - Programmatic

Company: OpenX

Location: USA

Posted Nov 09, 2024

OpenX is a company that focuses on digital media and advertising, and is looking for a Head of Holding Company Sales to manage and grow relationships with major advertising holding companies in the US.

Proposal Design Consultant

Company: Goodleap

Location: USA

Posted Nov 09, 2024

GoodLeap is a technology company that provides financing and software products for sustainable solutions. They have helped over 1 million homeowners and thousands of professionals deploy home efficiency and solar solutions. The company is proud to support its award-winning nonprofit GivePower, which builds and deploys lifesaving water and clean electricity systems.

Senior Site Reliability Engineer

Company: Flywire

Location: USA

Posted Nov 09, 2024

Flywire is a global payments enablement and software company that is looking for an experienced engineer to join their Site Reliability Engineering team in North America. The company is passionate about delivering high-stakes, high-value payments across the global education, healthcare, travel, and B2B industries.

Director - Executive & Equity Compensation

Company: GitLab

Location: USA

Posted Nov 09, 2024

The job posting is for a Director Executive amp Equity Compensation role at GitLab. The role involves leading the development and administration of executive compensation and equity compensation philosophies and programs. The ideal candidate has deep experience in designing and managing executive and equity compensation programs, is comfortable working in a fast-paced environment, and has excellent communication skills.

University Seminar Professor

Company: Adtalem Global Education

Location: USA

Posted Nov 09, 2024

Chamberlain University is a regionally accredited institution with a 130-year history, offering various degree programs in nursing, health professions, and more. They prioritize a culture of service excellence and care, and are seeking instructors to share their knowledge and experience with students.

Senior iOS Engineer

Company: Kunai

Location: USA

Posted Nov 09, 2024

Kunai is a digital consultancy focused on banking, payments, and fintech. They have built deep relationships with clients and are looking for an iOS developer with experience in UI Kit and Swift UI. The role is remote and open to residents within the United States.

Senior Technical Program Manager - Ads

Company: Pinterest

Location: USA

Posted Nov 09, 2024

The role of Senior Technical Program Manager Ads at Pinterest involves driving development of new solutions, scaling existing ones, and solving complex engineering problems. The ideal candidate has 5+ years of experience, an entrepreneurial spirit, and strong leadership skills.

Executive Director - Medical Information

Company: Vera Therapeutics

Location: USA

Posted Nov 09, 2024

Vera Therapeutics is a biotechnology company focused on developing treatments for serious immunological diseases. The company is seeking an Executive Director of Medical Information to create and communicate medical information compliant with industry best practices and applicable regulatory guidelines.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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