Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Associate Director - Events Marketing

Company: Axios

Location: USA

Posted Nov 09, 2024

The job posting is for an Associate Director of Growth at Axios, responsible for developing and executing marketing programs for Axios Events. The ideal candidate has experience in marketing live and virtual events, exceptional collaboration skills, and strong analytical skills.

Product Manager - Billing

Company: Figma

Location: USA

Posted Nov 09, 2024

Figma is looking for an experienced Product Manager to own the billing and payments system. The role involves defining and executing a roadmap to grow the system into a scalable platform. The team is part of the Monetization pillar and is responsible for ensuring industry standards and scalability.

Director - Marketing & Growth

Company: Axios

Location: USA

Posted Nov 09, 2024

Axios is looking for an experienced Marketing Director to lead gotomarket strategy for Pro Policy and Pro Deals. The role involves developing and executing marketing strategies, conducting market research, and collaborating with crossfunctional teams.

Senior Full Stack Software Engineer - Developer Tools, Poe

Company: Quora

Location: USA

Posted Nov 09, 2024

Quora is a remote-first company that aims to grow and share the world's knowledge. The company has a culture of transparency, ideasharing, and experimentation, and is looking for a full-stack engineer to join their team. The role involves developing and maintaining tools to make product developers more efficient, and collaborating with product teams to identify pain points and build solutions.

Land Development and Constructability Program Manager

Company: Anser Advisory

Location: USA

Posted Nov 09, 2024

Anser Advisory is a professional services provider that offers advisory, compliance, and project construction management services. They are looking for a Constructability Program Manager to oversee Land Development Early Works projects and ensure successful project delivery.

Senior Android Fullstack Engineer - Notifications

Company: Reddit

Location: USA

Posted Nov 09, 2024

Reddit is hiring senior fullstack engineers to work on notifications and emails, focusing on bringing the goodness of Reddit to more people. The company is looking for individuals with expertise in native mobile development on Android and some experience in backend development. The role offers a unique opportunity to work on impactful product iterations and with cross-functional teams.

Customer Technical Support Engineer

Company: Kontakt.io

Location: USA

Posted Nov 09, 2024

Kontaktio offers an advanced care delivery operations platform that uses intelligent data analysis to deliver actionable insights and recommendations. The company has experienced exceptional growth, with a $475 million investment from Goldman Sachs, and is seeking talented individuals to help accelerate its impact and growth in the healthcare sector.

Global Real Estate Leader

Company: Quantinuum

Location: USA

Posted Nov 09, 2024

Quantinuum is seeking a Global Real Estate Leader to oversee and elevate their real estate and construction initiatives on a global scale. The ideal candidate will have extensive project management expertise and a track record of successful projects.

Commercialization Program Director

Company: Nextech

Location: USA

Posted Nov 09, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. They offer competitive pay, benefits, and a commitment to diversity. The company is looking for software engineers, finance professionals, and other experts to join their team.

Channel Partner Relationship Leader

Company: ThinkOn, Inc.

Location: USA

Posted Nov 09, 2024

The job description is for a Sales team leader to manage relationships with Channel Partners, focusing on revenue growth, business development, and sales. The role requires strong knowledge of infrastructure technologies, data protection, and cloud services.

Content Marketing Associate

Company: Recharge

Location: USA

Posted Nov 09, 2024

The Content Marketing Associate role involves creating and executing merchant-facing content to educate, engage, and enable Recharge brands. The ideal candidate is a creative storyteller with experience in content creation, written communication, and data-driven content.

Technical Account Manager - Fintech

Company: Plaid

Location: USA

Posted Nov 09, 2024

Plaid is a company that aims to empower people to take control of their finances by providing tools and experiences for developers to create their own financial products. The company has a mission to unlock financial freedom for everyone and is looking for a Technical Account Manager to work with their largest and most strategic customers in the Fintech segment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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