Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Head of AML Advisory

Company: Mercury

Location: USA

Posted Nov 09, 2024

Mercury is building a complete finance stack for startups, providing banking services to entrepreneurs and business owners. The company is looking for a Head of AML Advisory to drive and own the day-to-day advisory and support of its BSAAML program.

Senior Director - Global Compensation

Company: Twilio

Location: USA

Posted Nov 09, 2024

Twilio is a company that values diversity, inclusivity, and remote work. They are looking for a Senior Director of Compensation to drive compensation programs and policies globally. The role requires experience in compensation, leadership, and analytics, and offers a competitive salary and benefits package.

Content Marketing Specialist - Video Focus

Company: Spot AI

Location: USA

Posted Nov 09, 2024

Spot AI is a fast-growing Video AI company that is transforming standard cameras into powerful AI tools for businesses. They are looking for a creative powerhouse to join their team and help shape their presence on social media.

Adult Gerontology Acute Care & Primary Care - Clinical Faculty

Company: Adtalem Global Education

Location: USA

Posted Nov 09, 2024

Chamberlain University is seeking online faculty for their Master of Science in Nursing Acute Care and Primary Care tracks. The role requires teaching, providing feedback, and evaluating student progress. The university is looking for dual board-certified nurse practitioners with a minimum of 2 years of teaching experience.

Telephonic Case Manager

Company: Sedgwick

Location: USA

Posted Nov 09, 2024

Sedgwick is a company that values its employees and offers a positive work environment. The company is looking for enthusiastic candidates who thrive in a collaborative environment and are driven to deliver great work. The role of a Telephonic Case Manager involves creating a case management strategy to facilitate medical recovery and a successful return to work.

Engineering Manager - Reliability Engineering

Company: Airbnb

Location: USA

Posted Nov 09, 2024

Airbnb is seeking a highly skilled and experienced Engineering Manager Site Reliability Engineer SRE to join their team. The role involves developing a roadmap for Reliability, designing and implementing SRE architecture, and fostering a culture of reliability.

Vice President, Deputy General Counsel, Product and Privacy

Company: Sprout Social

Location: USA

Posted Nov 09, 2024

Sprout Social is hiring a Vice President Deputy General Counsel Product amp Privacy to lead the newlycreated Product legal team and the existing Privacy legal team. The role requires a businessminded attorney with an ability to think on their feet and solve hard problems that move the business forward while managing risk.

Sr Staff Software Engineer - Reliability Engineering

Company: Airbnb

Location: USA

Posted Nov 09, 2024

Airbnb is seeking a highly skilled and experienced Sr Staff Engineer Site Reliability Engineer SRE to join their team. The Sr Staff Engineer will help facilitate a best-in-class enterprisewide SRE program that enables the business. The company values everyones input and ideas and is committed to working with the broadest talent pool possible.

Manager - Software Engineering

Company: G-P

Location: USA

Posted Nov 09, 2024

The company GP is seeking an Engineering Manager with a strong focus on product leadership to lead a team of engineers working on AI-powered products. The role demands someone with a background as an exceptional individual contributor who can inspire others and has a natural drive for simplicity and elegance in design.

Software Developer - API

Company: Spokeo

Location: USA

Posted Nov 09, 2024

Spokeo is a people search engine that helps users reconnect with friends and family, and protect against fraud. The company is looking for an API developer to join their team and work on building software in an agile environment.

Principal Strategic Partnerships Manager

Company: HubSpot

Location: USA

Posted Nov 09, 2024

HubSpot is looking for a Partnerships Lead to develop and execute strategic partnerships that align with their mission to help businesses grow better. The role requires experience in managing a portfolio of partners, building strong relationships, and making data-driven decisions.

Forensic Accounting Manager (FEMA)

Company: Sedgwick

Location: USA

Posted Nov 09, 2024

The job posting describes a career opportunity at Sedgwick, a company that values its employees and offers a culture of caring. The role involves managing a forensic accounting team and overseeing the preparation of public entity claims to FEMA. The company emphasizes its commitment to diversity, inclusivity, and employee well-being.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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