Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

UX Designer

Company: Second Front Systems

Location: USA

Posted Nov 07, 2024

Second Front Systems is seeking a motivated UI/UX Designer to support their team. The role requires US citizenship due to government contract requirements. The ideal candidate will have at least three years of experience in Product Design, UX, or UI with a focus on developer tools and SaaS applications.

Inclusion and Engagement Partner

Company: Dropbox

Location: USA

Posted Nov 07, 2024

Dropbox is looking for an exceptional Inclusion and Engagement Partner to join their team. The ideal candidate will have experience building and driving Inclusion and Engagement strategy, and the ability to collaborate cross-functionally in a fast-paced creative environment.

Virtual Assistant - Operations & Billing Specialist

Company: Fresh Prints

Location: USA

Posted Nov 07, 2024

The job posting is for an Accounts Receivables Specialist at a logistics company, Frontier, which helps companies grow by hiring and placing employees in other companies. The role requires a skilled Virtual Assistant with experience in billing and invoicing management, as well as strong communication and organizational skills.

Technical Curriculum Developer - Azure and Cloud Platforms

Company: Datadog

Location: USA

Posted Nov 07, 2024

The job posting is for a Technical Curriculum Developer to join the Customer Education and Training team at Datadog. The role involves creating learning content for customers, including workshops and certifications, and working closely with engineering and product teams. The company values diversity and offers benefits such as stock equity, professional development, and an inclusive company culture.

Senior DER Analyst

Company: Calibrant Energy

Location: USA

Posted Nov 07, 2024

The job posting is for a Senior DER Analyst position at Calibrant Energy, a company that aligns solutions to accelerate the energy transition. The ideal candidate is a self-starter with strong analytical and quantitative skills, experience with coding and automation, and a passion for working with data and building new things.

Senior Systems Analyst, Billing & Collections

Company: Toast

Location: USA

Posted Nov 07, 2024

The job posting is for a Systems Analyst role at Toast, a restaurant platform company. The role involves translating business concepts into software solutions, collaborating with technical and non-technical teams, and ensuring accurate documentation. The ideal candidate has experience in billing systems, financial systems, and ERPCRM platforms, and is process-driven, result-oriented, and has strong communication and problem-solving skills.

Partner Success Director

Company: Abridge

Location: USA

Posted Nov 07, 2024

Abridge is a healthcare technology company that aims to improve clinical documentation and patient outcomes through its AI-powered platform. The company is looking for a Partner Success Director to work with clinicians and healthcare professionals to ensure the satisfaction and adoption of its solutions.

Staff Software Engineer - PostgreSQL

Company: Datadog

Location: USA

Posted Nov 07, 2024

The Database Monitoring team at Datadog is building a revolutionary product to automatically pinpoint database problems and improve query performance. The team is looking for a leader to design and drive high-priority projects, provide technical leadership, and grow the product's adoption.

Product Marketing Manager

Company: SpecterOps

Location: USA

Posted Nov 07, 2024

SpecterOps is seeking an experienced Product Marketing Manager to support growth across the marketing function. The ideal candidate will have extensive experience in marketing cybersecurity products and services to the channel, distributors, system integrators, and the public sector.

Sr. Product Engineer - Graph and Network Analysis

Company: Esri

Location: USA

Posted Nov 07, 2024

The job posting is for a Senior Product Engineer position at Esri, where the candidate will work on integrating graph analytics into the ArcGIS platform. The role involves designing and building new software product capabilities, collaborating with engineers and developers, and growing skills in an environment that rewards professional development.

Senior Product Designer

Company: Bifrost

Location: USA

Posted Nov 07, 2024

Bifrost is a company that uses AI to transform lives. They are looking for a Senior Product Designer to join their team and work on cutting-edge computer vision problems. The company offers a competitive salary, equity compensation, and a flexible working environment.

SBA Loan Officer

Company: First Citizens Bank

Location: USA

Posted Nov 07, 2024

The job description is for a remote role in Florida, responsible for developing and promoting the Small Business Administration's Lending Line of Business. The position involves loan processing, sales, and relationship development, requiring a bachelor's degree and 8 years of experience in the financial industry.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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