Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Quality Assurance Manager

Company: Aofl

Location: USA

Posted Nov 06, 2024

Age of Learning is seeking a proactive QA Manager to lead a team of Quality Assurance Analysts. The ideal candidate will have experience in game development and a strong background in testing processes.

Americas Channel Marketing Manager

Company: Markforged

Location: USA

Posted Nov 06, 2024

Markforged is a company that is reinventing the manufacturing industry by providing 3D printing hardware, software, and material solutions. They are looking for a talented field and partner marketer to help drive their rapid expansion across multiple countries.

Controller

Company: BetterCloud

Location: USA

Posted Nov 06, 2024

BetterCloud is a market leader in SaaS Operations, offering a range of products and services to help IT professionals transform their employee experience and maximize operational efficiency. The company is seeking a Controller to play a pivotal role in driving its financial success.

Licensed Insurance Agent

Company: Concentrix

Location: USA

Posted Nov 06, 2024

The job posting is for a Licensed Insurance Agent position at Concentrix, a global organization that offers a range of benefits, including career growth opportunities, training, and a positive work environment. The role involves working from home, providing customer service, and resolving customer issues. The company values diversity, equity, and inclusion and offers a range of programs and events to support employees.

Property and Casualty Insurance Licensed Sales Representative

Company: The General

Location: USA

Posted Nov 06, 2024

The General is looking for Property and Casualty Insurance Licensed Inbound Insurance Sales Representatives to join their team. The role is primarily home-based and offers a competitive salary, uncapped commission structure, and paid training. The company provides benefits, including comprehensive medical, dental, and vision insurance, and a competitive 401k contribution.

Compensation Specialist

Company: RWJBarnabas Health Corporate Services

Location: USA

Posted Nov 06, 2024

RWJBarnabas Health is a premier healthcare destination that offers a comprehensive benefits package, competitive total rewards, and a best-in-class work experience. The company aims to make a unique impact in local communities throughout New Jersey by improving health, creating educational and career opportunities, and addressing social determinants of health.

Licensed Mental Health Counselor

Company: Talkspace

Location: USA

Posted Nov 06, 2024

Talkspace is a leading online platform for therapists and counselors to provide mental health care on their schedule. The platform offers flexible scheduling, no overhead, and a monthly bonus incentive. Therapists can choose their time commitment, work remotely, and earn a competitive hourly rate.

Firmware Engineer

Company: Flock Safety

Location: USA

Posted Nov 06, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company is looking for a Firmware Engineer to join their dynamic Device Firmware Team.

DevSecOps Engineer

Company: Porter

Location: USA

Posted Nov 06, 2024

Porter is hiring a DevSecOps Engineer to join the team. The company is passionate about providing transparency in healthcare and is looking for someone to help them achieve this goal. The job responsibilities include designing and implementing CICD pipelines, developing backup and recovery strategies, and collaborating with security teams. The company offers full-time employment, competitive wages, and a fun team culture.

Vice President, Customer Experience

Company: DNSfilter

Location: USA

Posted Nov 06, 2024

DNSFilter is looking for a Vice President of Customer Experience to lead their global Customer Experience organization. The company is a fast-paced hypergrowth SaaS startup that values diversity and innovation. The role requires 12+ years of experience in managing Customer Success and Customer Support teams, with a proven track record of scaling teams and driving customer satisfaction.

Partner Relationship Manager

Company: Mark43

Location: USA

Posted Nov 06, 2024

Mark43 is hiring a Partner Relationship Manager to expand its Alliances team. The role requires 50% travel and involves developing and implementing strategies to drive growth through strategic partnerships with resellers and distributors.

Account Executive

Company: Exodus54

Location: USA

Posted Nov 06, 2024

Exodus is looking for an Account Executive to drive revenue growth and build partnerships in the crypto and Web3 space. The role involves strategically engaging with clients, closing deals, and building relationships. The company offers a collaborative culture, flexible schedule, and competitive benefits package.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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