Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Contributing Faculty - Mental Health Counseling

Company: Adtalem Global Education

Location: USA

Posted Nov 07, 2024

Walden University is a pioneer in student-centered distance education, offering over 100 online degree and certificate programs. The university is dedicated to high academic standards and helping students make a difference in their professions and communities.

Engineering Manager - Product Engineering

Company: 1Password

Location: USA

Posted Nov 07, 2024

1Password is hiring Engineering Managers to lead teams in developing innovative products and solutions. The company values simplicity, honesty, and a human-centric approach to solving problems. The role requires experience in managing teams, developing engineering leads, and driving execution.

Senior Corporate IT Systems Engineer

Company: Axonius

Location: USA

Posted Nov 07, 2024

Axonius is seeking a highly experienced Senior Systems Engineer to join their team. The ideal candidate will have a deep understanding of various technologies and thrive in a dynamic environment. The company offers a remote-first culture, great people, and a focus on career growth.

Technical Account Manager

Company: Workiva

Location: USA

Posted Nov 07, 2024

The job description is for a Technical Account Manager at Workiva, responsible for managing customer relationships, providing technical support, and driving platform adoption. The role requires a strong understanding of the Workiva Platform and experience with federal customers.

Observability Architect

Company: Grafana Labs

Location: USA

Posted Nov 07, 2024

The job posting is for an Observability Architect role at Grafana, requiring a deep understanding of technology, excellent problem-solving skills, and ability to communicate effectively with both technical and non-technical stakeholders. The role involves managing technical relationships, providing strategic consulting, and ensuring the successful implementation and optimization of Grafana's products.

Manager - Creative Services

Company: StackAdapt

Location: USA

Posted Nov 07, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a Manager Production amp Quality to lead a team of creative professionals and deliver outstanding work.

Software Engineering Manager

Company: Citrine Informatics

Location: USA

Posted Nov 07, 2024

Citrine Informatics is a company that uses generative Artificial Intelligence to enable customers to develop sustainable high-performing materials and chemicals. They are looking for a Software Engineering Manager to lead a dynamic team and drive impactful solutions.

Associate Principal - Revenue Operations

Company: Airbnb

Location: USA

Posted Nov 07, 2024

The job posting is for a Platform Controlling team member at Airbnb, responsible for managing financial close, revenue recognition, and SOX compliance. The ideal candidate has 8+ years of accounting experience, a strong understanding of US GAAP, and excellent technical and communication skills.

Strategic Account Executive - FinTech

Company: Twilio

Location: USA

Posted Nov 07, 2024

Twilio is a company that is shaping the future of communications, with a focus on remote work and a strong culture of connection and global inclusion. The company is looking for a Strategic Account Executive to lead relationships with its MidMarket and Enterprise Financial Services and Fintech customers.

Program Manager - Tax Operations

Company: Stripe

Location: USA

Posted Nov 07, 2024

Stripe is looking for a senior program manager to join Tax Operations to work closely with various teams to deepen the operational foundations enabling successfully scaled Stripe support and internal processes for existing and newly launched tax compliance products and programs.

Global Brand Optimization & Insights Manager

Company: Xero

Location: USA

Posted Nov 07, 2024

Xero is seeking a Brand Optimization Program Manager to support the operational and project management aspects of their brand marketing initiatives. The role involves building understanding and refining tests across multiple regions, establishing good working relationships with stakeholders, and providing insights-driven recommendations for brand spend allocation.

Senior Product Manager - Consumer Insights

Company: Axios

Location: USA

Posted Nov 07, 2024

Axios is hiring a Senior Product Manager to lead Consumer Insights and work with data platform, marketing, and revenue teams. The ideal candidate is a strategic problem solver with expertise in delivering on the strategy of Consumer Insights and Analytics in a customer-centric environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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