Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Head of Cybersecurity

Company: Creatio

Location: USA

Posted Nov 06, 2024

The job posting is looking for an experienced Head of Cybersecurity with a background in IT product development to manage and oversee all information security matters within the company. The responsibilities include developing and implementing a thorough information security strategy, providing strategic direction and leadership for the Information Security team, and ensuring ongoing compliance with relevant regulations and standards.

Generative AI Consulting, Director

Company: NTT DATA

Location: USA

Posted Nov 06, 2024

NTT DATA is seeking a Generative AI Consulting Director to join their remote team in the Financial Services Industry. The role involves leading and overseeing AI projects, developing strategic plans, and contributing to business growth through expertise in AI solutions.

Senior Android Developer

Company: Art+Logic

Location: USA

Posted Nov 06, 2024

Art+Logic is looking for a Senior Android Developer to work on custom software projects. The company values work-life balance, flexibility, and open communication. The ideal candidate has 5+ years of experience in Android development, excellent communication skills, and experience with Kotlin, Java, and publishing applications to the Google Play Store.

Sr. Marketing Events Specialist

Company: RapidAI

Location: USA

Posted Nov 06, 2024

RapidAI is a global leader in using AI to combat life-threatening vascular and neurovascular conditions. They are empowering physicians to make faster decisions for better patient outcomes. The company is looking for a Sr Marketing Events Specialist to lead, organize, and execute impactful regional and international events.

Senior Sales Executive

Company: Loyal

Location: USA

Posted Nov 06, 2024

Loyal is a digital healthcare platform that is looking for a Senior Sales Executive to help them achieve their mission of improving health by reaching consumers at the right time in their care. The role involves growing the business through customer acquisition, closing new business deals, and fostering new relationships with senior executives and decision makers.

Data Lead

Company: Lumos

Location: USA

Posted Nov 06, 2024

The job posting is for a Data Lead position at Lumos, requiring 7+ years of experience in a Data Analyst or related role. The responsibilities include building data infrastructure, enabling cross-functional teams, and collaborating with product managers. The company values autonomy, data modeling, and prioritizing data projects.

Sr Manager - Software Engineering

Company: G-P

Location: USA

Posted Nov 06, 2024

The company GP is looking for a Sr Software Engineering Manager to lead a small team of software engineers focused on marketing technology stack. The job requires strong technical leadership, experience with Agile methodologies, and knowledge of modern cloud architectures and technologies.

Solutions Engineer

Company: Shippo

Location: USA

Posted Nov 06, 2024

Shippo is a shipping layer of the internet that provides world-class shipping solutions to ecommerce businesses. As a Solutions Engineer, you will work closely with the sales team to provide technical expertise and design solutions to meet clients' needs.

Care Manager

Company: AmeriHealth Caritas

Location: USA

Posted Nov 06, 2024

AmeriHealth Caritas is seeking a Care Manager II RNLMSW to assist members in achieving their optimal level of health through self-management. The role involves engaging members and providers, assessing and coordinating care, and identifying problems and barriers to care.

Partnerships Strategic Operations Manager - Networks

Company: Stripe

Location: USA

Posted Nov 06, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for an operations manager to join their team and provide operational support across key financial institutions.

SDR/BDR Sales Enablement Program Manager

Company: JumpCloud

Location: USA

Posted Nov 06, 2024

JumpCloud is seeking a Sales Enablement Program Manager to design and implement coaching programs for SDRs and BDRs. The role requires experience in sales coaching and performance improvement, with a strong understanding of the sales process and challenges specific to selling SaaS products to IT professionals.

Senior Software Engineer, Backend

Company: interface.ai

Location: USA

Posted Nov 06, 2024

Interfaceai is a leading AI provider for banks and credit unions, offering a unified banking experience through voice chat and employee-assisting solutions. The company aims to transform the banking experience with hyperpersonalized, secure, and seamless interactions, improving operational efficiencies and driving revenue growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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