Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sr. Attribution Partnerships Director

Company: InMarket

Location: USA

Posted Nov 07, 2024

InMarket is seeking a Sr Attribution Partnerships Director to join their Partnerships team. The role requires a strong knowledge of the media ecosystem and experience in developing new partnerships and expanding existing ones. The ideal candidate will have a track record of year-over-year high-performance results and be able to build, retain, and grow long-lasting strategic relationships.

Staff Accountant

Company: Argo83

Location: USA

Posted Nov 07, 2024

Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness, and opportunity. The company offers a flexible workplace, competitive compensation, and a range of benefits, including professional development opportunities and an inclusive culture.

Senior IT Operations

Company: Tray.io

Location: USA

Posted Nov 07, 2024

Trayai is a company that builds a unique low-code and AI-enabled automation platform to help businesses transform complex processes into scalable and adaptable workflows. The company is looking for a Senior IT Operations role to oversee key operational functions, including vendor relationships, IT support, and compliance tasks.

Senior Manager, Revenue and Financial Operations

Company: Olo

Location: USA

Posted Nov 07, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are seeking a Senior Manager Revenue and Financial Operations to oversee billing and revenue process improvement. The ideal candidate will have experience in a SaaS environment and be able to drive change through process improvements and system implementations.

Senior Manager of Inclusion and Belonging

Company: Reach Out and Read

Location: USA

Posted Nov 07, 2024

Reach Out and Read is a national nonprofit organization that promotes early literacy and parent-child bonding through pediatric care. The organization is committed to increasing equity in opportunity and outcomes for children and families, and is seeking a Senior Manager of Inclusion and Belonging to lead efforts to ensure its model is accessible and effective for all.

Director of DevOps/Cloudops

Company: insightsoftware

Location: USA

Posted Nov 07, 2024

The job description is seeking a Director to oversee the DevOps team, responsible for strategic planning, leadership, and coaching. The ideal candidate has a solid technical background, experience with engineering teams, and practical experience with infrastructure platform container frameworks.

Senior Data Analyst

Company: Highlight

Location: USA

Posted Nov 07, 2024

Highlight is a women-owned minority-owned startup that brings together brands and consumers to create better products. They aim to revolutionize product intelligence and build better products for all. The company is rapidly scaling and is looking for a Senior Analyst to support business stakeholders and drive key outcomes.

Senior Sales Engineer

Company: Zscaler

Location: USA

Posted Nov 07, 2024

Zscaler is a company that provides cloud security solutions to enterprise customers. They are looking for a Senior Sales Engineer to join their team and are offering a competitive salary range of $149,625 to $213,750.

Intermediate Support Engineer

Company: GitLab

Location: USA

Posted Nov 07, 2024

The job description is for a Support Engineer at GitLab, responsible for supporting public sector organizations and US government agencies. The role involves troubleshooting, collaborating with teams, and contributing to the source code. The company offers a flexible work environment, benefits, and opportunities for growth and development.

Senior Software Engineer II

Company: Pax8

Location: USA

Posted Nov 07, 2024

The job posting is for a Senior Software Engineer II position on the Core Billing team at Pax8. The role involves designing, developing, testing, and maintaining software, as well as leading initiatives to refine and restructure systems. The team is involved in a microservices migration and is looking for someone with experience in microservices architecture, backend development, and automation testing.

Quality Programs Engagement-Senior Associate

Company: Innovaccer

Location: USA

Posted Nov 07, 2024

PQS by Innovaccer is a company that aims to improve patient health outcomes by connecting payers and providers. They offer a technology platform called EQUIPP to support quality improvement and provide insights to understand quality improvement opportunities. The company is looking for a Quality Programs Engagement Senior Associate to ensure successful completion of quality program objectives and quality-based performance programs with payer clients.

Bilingual Customer Service Representative

Company: Group O

Location: USA

Posted Nov 07, 2024

The job posting is seeking a bilingual customer service representative to handle customer inquiries and resolve issues in a courteous and professional manner. The ideal candidate will possess effective communication skills, problem-solving abilities, and a customer-focused mindset.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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