Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Fullstack Engineer - AI

Company: Aleph

Location: USA

Posted Nov 06, 2024

Aleph is a company that is redefining the world of Financial Planning and Analysis. They operate in an established software category with a multibillion TAM, but no clear winner. They are building a platform that centralizes all of a company's financial data and provides a seamless way to bring it into the tools finance teams are already using.

Principal Statistical Programmer (TA-Inflammation and immune system )

Company: ClinChoice

Location: USA

Posted Nov 06, 2024

ClinChoice is a global full-service CRO searching for a Principal Programmer AnalystConsultant to join one of their clients in Inflammation and Immune system TA Team. The role requires high technical skills and thorough industry knowledge to independently perform programming tasks.

Backend Engineer - AI

Company: Aleph

Location: USA

Posted Nov 06, 2024

Aleph is a financial planning and analysis software company that is redefining the industry. They have a unique approach and are building a platform that centralizes financial data and uses AI to make better decisions. They are hiring software engineers to lead the development of AI features and are looking for candidates with experience in AI, algorithms, and data structures.

Manager - Tooling & Infrastructure

Company: Airbnb

Location: USA

Posted Nov 06, 2024

The job description is for a Tooling and Infrastructure Operations Manager at Airbnb. The role involves developing and launching tools and platforms for internal teams and external partners, managing parts of the operation, and reporting on performance. The job requires collaboration with stakeholders, subject matter expertise, and effective communication.

Frontend Engineer - AI

Company: Aleph

Location: USA

Posted Nov 06, 2024

Aleph is a company that is redefining the world of Financial Planning and Analysis. They operate in an established software category with a multibillion TAM, but no clear winner. They are building a platform that centralizes all of a company's financial data and provides a seamless way to bring it into the tools finance teams are already using.

Security Engineering Analyst

Company: Weights & Biases

Location: USA

Posted Nov 06, 2024

Weights amp Biases is seeking a dedicated and skilled Security Analyst to help safeguard their data applications and infrastructure from security threats. The ideal candidate will have hands-on experience in security operations, incident response, and vulnerability management.

Director of Design and User Research

Company: Nova Talent

Location: USA

Posted Nov 06, 2024

The job description is for a Director of Design and User Research at MileIQ, responsible for leading a team of designers and researchers to create user-centered design solutions. The role requires experience in product design, UX/UI design, and leading design teams.

Head of Risk Product

Company: Mercury

Location: USA

Posted Nov 06, 2024

Mercury is hiring a Head of Risk Product to help shape the fundamental character of Mercury through its next phase of scale. The role involves leading risk product across all of Mercury, delivering lovable product experiences to customers, and holistically managing risk, compliance, and regulation.

Procurement Associate

Company: Cofactr

Location: USA

Posted Nov 06, 2024

Cofactr is a startup that empowers those who get critical work done by bridging gaps in traditional supply chain management. They offer a platform that revolutionizes the technical hardware supply chain, ensuring it is precise, efficient, and manageable. The company is looking for a Procurement Associate to join their team.

Payroll Implementation & Support Manager

Company: Lattice

Location: USA

Posted Nov 06, 2024

Lattice is seeking an experienced HRIS and Payroll Implementation and Support Manager to lead high-touch implementations and provide exceptional ongoing support for their HRIS and Payroll solutions.

Vice President of Sales - Mass Market and eCommerce

Company: Yubico

Location: USA

Posted Nov 06, 2024

Yubico is a global company that provides security keys and solutions to make the internet more secure for everyone. They offer a range of products and services, including the YubiKey, which is a popular choice for secure login. The company has a strong mission and values, and is committed to making a positive impact on the world.

Manager - Business Development

Company: QuinStreet

Location: USA

Posted Nov 06, 2024

The job description is for a Manager of Business Development at Modernize Home Services. The role requires a self-driven individual with strong communication skills to support customer launches and optimizations. The responsibilities include identifying and signing prospective customers, articulating the 360 Finance value proposition, and developing a comprehensive knowledge of 360 Finance products.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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