Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Director, Global Strategy and Market Development

Company: GeneDX

Location: USA

Posted Nov 06, 2024

GeneDx is a company that provides personalized and actionable health insights through its exome and genome testing and interpretation services. They are looking for a business strategist and development representative to join their team and advance their commercial pipeline of genetic testing products.

Foundation Grants Support Intern

Company: CALSTART

Location: USA

Posted Nov 06, 2024

CALSTART is a mission-driven organization offering a 6-month paid internship opportunity for a highly motivated individual to support the Development Initiative. The role involves supporting grants management, coordinating outreach, and assisting with proposals. The organization values transparency, provides competitive compensation, and offers generous benefits to full-time employees.

Lead Robotics Engineer

Company: Darkhive

Location: USA

Posted Nov 06, 2024

Darkhive LLC is a company that is making robotics accessible, with a focus on public safety and defense. They are building a new generation of US-produced autonomous drones, designed to be scalable in cost, deployment, and management.

Senior ML Engineer, Applied Machine Learning

Company: Red Cell Partners

Location: USA

Posted Nov 06, 2024

Trase Systems is an AI company that empowers enterprise leaders to harness the full potential of AI without complexity and risks. They are looking for a Senior Machine Learning Engineer to advance their ML systems and contribute to the continuous improvement of their ML models.

Senior Marketing Technology Analyst

Company: Bounteous

Location: USA

Posted Nov 06, 2024

Bounteous x Accolite is seeking a Contract Marketing Technology Analyst to support high-impact Marketing Technology implementations and ongoing omnichannel digital marketing optimization efforts for clients. The role requires a solid grasp of industry trends, campaign management best practices, and marketing technologies.

Director, Research + Intelligence

Company: Harborglobal

Location: USA

Posted Nov 06, 2024

Harbor is seeking a Director for its Research and Intelligence Practice Group. The Director will oversee the Library Information + Asset Management department, manage a team, and collaborate with other departments to provide exceptional support to clients. The ideal candidate will think creatively, foster a culture of continuous improvement, and strive for excellence.

Head of Design

Company: Polygon Labs

Location: USA

Posted Nov 06, 2024

Polygon Labs is a software development company building a network of aggregated blockchains. The Head of Design will lead a talented design team in creating intuitive designs for developers, fostering a culture of creativity and innovation.

Manager, Talent Acquisition

Company: Dbtlabsinc

Location: USA

Posted Nov 06, 2024

dbt Labs is a company that helps analysts create and disseminate organizational knowledge. They have a mission to help analysts create and disseminate organizational knowledge and have been successful in doing so. The company is looking for a Manager of GTM Talent Acquisition to lead the charge in shaping and driving a global recruitment strategy.

Political Analytics Lead

Company: Goodparty

Location: USA

Posted Nov 06, 2024

GoodPartyorg is a startup that aims to make people matter more than money in democracy. They are looking for a Political Data Analytics Lead to help build a grassroots revolution and empower independent candidates to run and win local and state-level campaigns. The company offers a range of benefits, including unlimited PTO, health insurance, and a competitive salary.

Project Manager

Company: KinderSystems

Location: USA

Posted Nov 06, 2024

KinderSystems is a leading provider of subsidy management software, offering a range of solutions to state agencies, Head Start programs, and child care providers. As a Project Manager, you will be responsible for managing projects, ensuring customer satisfaction, and providing support to customers.

Procurement Manager

Company: iHerb

Location: USA

Posted Nov 06, 2024

The Procurement Manager is responsible for leading planning teams, purchasing, and managing suppliers to achieve inventory goals and support company growth strategies. The ideal candidate will thrive in a fast-paced environment and adjust to change quickly.

Manager, Talent Solutions

Company: Doordashusa

Location: USA

Posted Nov 06, 2024

DoorDash is looking for a talented Manager Talent Solutions to join their team and work closely with the product team to drive key business decisions and innovate in critical tools such as Workday and Greenhouse. The role involves leading and growing a team that builds the core talent products and strengthens the platform foundations.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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