Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Demand Generation Marketing Manager

Company: TeamSnap

Location: USA

Posted Nov 05, 2024

TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They are looking for a Senior Demand Generation Marketing Manager to join the marketing team. The role involves developing and executing marketing activities to grow and optimize digital marketing and lead generation programs.

Senior Manager - Strategic Finance

Company: Unqork

Location: USA

Posted Nov 05, 2024

Unqork is a company that provides an Enterprise App Cloud solution, allowing organizations to create and manage applications in the cloud with zero code. The company values inclusive and innovative thinkers and offers a range of benefits and perks to its employees.

Sales Development Representative

Company: Unbounce

Location: USA

Posted Nov 05, 2024

Unbounce is a customer-obsessed company that is passionate about empowering digital marketers to achieve success with their campaigns. They are seeking a dynamic and motivated Sales Development Representative to join their Sales team.

Senior Automation Engineer

Company: OwnBackup

Location: USA

Posted Nov 05, 2024

Own is a data platform that empowers customers to own their data, providing a secure and compliant way to transform their businesses. The company is looking for a Senior Automation Engineer to join their Platform Foundations team, with a focus on test automation and collaboration with cross-functional teams.

Enterprise Account Executive

Company: Prophecysimpledatalabs

Location: USA

Posted Nov 05, 2024

Prophecy is a data copilot company that helps Fortune 500 enterprises accelerate AI and analytics by delivering clean, trusted, and timely data. The company is backed by top VCs and investors and is looking for an Account Executive to target and close new business with innovative companies.

Director - Business Development

Company: Octopus Deploy

Location: USA

Posted Nov 05, 2024

Octopus Deploy is a company that provides Continuous Delivery solutions to software teams. They have a remote-first approach and a transparent compensation system. The company is looking for a Director of Business Development to lead a team of Associate Account Executives.

Business Operations and Strategy Lead

Company: Runway

Location: USA

Posted Nov 05, 2024

The job description is for a senior IC role at Runway, responsible for building relationships with partners, supporting daily operations, and identifying strategic opportunities. The role requires 6+ years of experience in a strategic business operations or GTM role, with a strong bias towards action and ability to work autonomously.

Solution Architect - Team Lead

Company: SpryPoint

Location: USA

Posted Nov 05, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, seeking an experienced Solution Architect Team Lead to exceed customer expectations. The company offers a remote-first and autonomous working environment, competitive compensation package, and opportunities for professional development.

Senior Compensation Analyst

Company: Solidigm

Location: USA

Posted Nov 05, 2024

The job description is for a Senior Compensation Analyst position at Solidigm, a global company that develops cutting-edge products. The role involves designing and administering compensation programs, providing analytical expertise, and collaborating with leaders and HR business partners.

Principal Full-Stack Engineer - React & React Native

Company: RV LIFE

Location: USA

Posted Nov 05, 2024

RV LIFE is seeking a seasoned Principal FullStack Engineer to lead the development of innovative applications that will shape the future of RVing technology. The company values innovation, collaboration, and a passion for adventure, and offers a competitive salary, flexible working hours, and opportunities for continuous learning and career advancement.

Senior Director/Product Manager - Fraud, Security and Compliance

Company: Vonage

Location: USA

Posted Nov 05, 2024

Vonage is seeking a Head of Product Management for Fraud Security and Compliance to lead the strategy development and execution of their product portfolio in these three critical areas.

Software Engineer III - Android

Company: MyFitnessPal

Location: USA

Posted Nov 05, 2024

MyFitnessPal is looking for a Senior Android Engineer to join their team. The role involves leading the technical direction of the MyFitnessPal Android app, empowering others, and collaborating with a team to deliver new tools to customers.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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