Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Software Engineer - QA

Company: Wasabi

Location: USA

Posted Nov 05, 2024

The Senior Software Engineer role requires experience in software testing methodologies, automation, and coding. The candidate will work on complex projects and be part of the core team in the US.

Senior Platform Engineer

Company: UpGuard

Location: USA

Posted Nov 05, 2024

UpGuard is a company that provides cybersecurity services and is looking for a Platform Engineer to support their growing team. The role involves designing and maintaining scalable production infrastructure on Google Cloud, collaborating with developers, and leading infrastructure automation. The company offers a range of benefits, including a monthly lifestyle subsidy, WFH setup allowance, and generous annual leave.

Staff Software Engineer, Backend

Company: interface.ai

Location: USA

Posted Nov 05, 2024

Interfaceai is a leading AI provider for banks and credit unions, offering a unified banking experience through voice chat and employee-assisting solutions. The company aims to transform the banking experience by providing hyperpersonalized, secure, and seamless interactions.

Senior Frontend Engineer

Company: Cast & Crew

Location: USA

Posted Nov 05, 2024

The text describes the company Cast amp Crew and its mission to empower creative talent and streamline the content creation process. It also highlights the company's commitment to diversity and inclusion, and its use of technology to promote more authentic storytelling.

Senior Manager, Digital Marketing SEO

Company: Noodle

Location: USA

Posted Nov 05, 2024

Noodle is a leading strategy services and technology partner for higher education institutions. They aim to empower universities to change the world by offering various products and services. The Senior Digital Marketing Manager role involves leading a team to develop and execute digital marketing strategies, including SEO, to enhance visibility and grow organic traffic.

Associate CX Specialist

Company: Calm

Location: USA

Posted Nov 06, 2024

Calm is hiring a remote Customer Experience Specialist to provide exceptional customer support, handle escalated cases, and contribute to process improvement projects. The ideal candidate has previous experience in customer support, is passionate about meditation and mindfulness, and has strong written and verbal communication skills.

Manager, Technical Support

Company: Stardog

Location: USA

Posted Nov 05, 2024

Stardog is a leading Enterprise Knowledge Graph platform that offers a flexible data layer and generative AI application. The company is looking for an experienced Support professional to lead a team of Support Engineers.

Marketing Data Analyst

Company: Reveleer

Location: USA

Posted Nov 05, 2024

Reveleer is seeking a Marketing Data Analyst to join their team. The ideal candidate has a passion for data analysis and is committed to improving marketing performance. The role involves building and managing targeted audiences, analyzing campaign performance, and creating datadriven strategies.

Network Engineer

Company: World Courier (Lithuania) UAB

Location: USA

Posted Nov 05, 2024

Cencora is a leading global pharmaceutical solutions organization that offers a competitive annual bonus, life insurance, and a best-in-class health insurance package. The company is experiencing rapid growth and has many diverse and exciting roles available.

Energy Efficiency Project Manager II

Company: Energy Solutions

Location: USA

Posted Nov 06, 2024

Energy Solutions is seeking an Energy Efficiency Project Manager II to join their team. The role involves managing a program to promote energy efficiency in Illinois, working with a team to develop and implement solutions, and interacting with clients and stakeholders. The company offers a competitive salary, benefits package, and opportunities for professional growth.

Staff Technical Product Manager

Company: Brightcove

Location: USA

Posted Nov 05, 2024

Brightcove is a team of smart passionate people who are revolutionizing the way organizations deliver video. They are looking for a Staff Technical Product Manager to define and deliver new services and capabilities for the Brightcove Video Cloud platform.

Senior Growth Marketing Manager

Company: UserEvidence

Location: USA

Posted Nov 05, 2024

The job posting is for a B2B marketer to own the growth function at an early-stage startup. The role involves creating new playbooks, breaking the mold, and blending creative strategies with data-driven experiments. The company offers competitive salary, quarterly bonuses, and equity.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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