Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Director of Accounting

Company: Tovala

Location: USA

Posted Nov 04, 2024

Tovala is a foodtech company that is reinventing home cooking to save consumers time. They have a loyal following and have raised over $100mm from investors. The company is looking for a Director of Accounting to oversee all aspects of the accounting function.

Client Success Manager

Company: addepar1

Location: USA

Posted Nov 04, 2024

Addepar is a global technology and data company that helps investment professionals provide informed guidance to their clients. The company is looking for a Client Success Team member to drive client success and provide strategic guidance to clients.

Manager, Commercial Customer Success, General Contractors

Company: Procore Technologies

Location: USA

Posted Nov 05, 2024

Procore is looking for a Manager of Customer Success to lead a team and provide long-term value to customers. The role involves creating strategic plans, managing a team, and driving adoption of Procore's products.

Technical Operations Lead

Company: Winona

Location: USA

Posted Nov 05, 2024

Winona is a leading telemedicine company seeking a Technical Operations Lead to oversee call centers and provide technical support. The role requires strong technical background, excellent problem-solving skills, and effective communication. The company offers flexible hours, unlimited PTO, and a fun work environment.

Sr. Principal, Value CoE Data Analytics

Company: Palo Alto Networks

Location: USA

Posted Nov 04, 2024

Palo Alto Networks is a company that values innovation, diversity, and inclusivity. They are committed to providing a safe and secure digital way of life and are looking for talented individuals to join their team. The company offers a range of benefits and opportunities for growth and development.

IT Engineer II

Company: Jump

Location: USA

Posted Nov 04, 2024

Jump is a remote-first company that is seeking an IT Engineer to join their team. The company is committed to building an inclusive workplace and values diversity. The role involves managing IT support functions, developing expertise in DevOps, and troubleshooting technical issues.

Staff Accountant

Company: EQUIP Health

Location: USA

Posted Nov 04, 2024

Equip is a leading virtual evidence-based eating disorder treatment program that aims to provide access to treatment for everyone. The company has received recognition for its impact and has a strong culture of diversity, equity, and inclusion.

Sr Content Writer

Company: BHG

Location: USA

Posted Nov 04, 2024

The job posting is seeking an experienced content writer to create high-quality blog content and repurpose it for social media and other marketing channels. The ideal candidate will have a strong portfolio, excellent writing skills, and experience in the financial services or FinTech industry.

Senior Business Operations Analyst

Company: Vivian

Location: USA

Posted Nov 05, 2024

Vivian Health is a remote-first company that is transforming the healthcare staffing landscape. They are looking for an Operations Analyst to support revenue growth and retention with their customers. The role involves managing data operations, developing reports, and conducting custom analysis to support business leadership needs.

Senior Software Engineer - Detection Engineering Team

Company: Magnet Forensics

Location: USA

Posted Nov 05, 2024

Magnet Forensics is a global leader in digital investigative software, serving over 4000 customers in 100 countries. They are looking for a talented engineer to join their team, focusing on building next-generation incident response products.

Enterprise Account Executive - Retail & CPG

Company: Databricks

Location: USA

Posted Nov 05, 2024

Databricks is looking for an Enterprise Account Executive to join the Retail and CPG team. The role involves building relationships with clients, driving value-based growth, and expanding the Databricks footprint into new business units and use cases.

Lead Product Manager

Company: Upwards

Location: USA

Posted Nov 05, 2024

Upwards is a fast-growing startup transforming childcare in the US, seeking a Lead Product Manager to develop and manage their enterprise product suite. The role involves close collaboration with clients, market analysis, and cross-functional leadership.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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