Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Staff Software Engineer - Event Logging

Company: Airbnb

Location: USA

Posted Oct 30, 2024

The Event Logging team at Airbnb is responsible for designing and implementing next-generation logging systems, processing billions of events daily. As a Staff Software Engineer, you will lead critical initiatives, architect scalable solutions, and drive technical discussions.

Compensation Analyst

Company: Plaid

Location: USA

Posted Oct 30, 2024

Plaid is a company that empowers people to take control of their finances by building tools and experiences for developers to create their own products. The company is looking for an analyst to join their compensation team, who will build and maintain data models, develop tools, and research market trends.

Vice President - FP&A

Company: StackAdapt

Location: USA

Posted Oct 30, 2024

StackAdapt is seeking an experienced Vice President of FPampA to lead the Financial Planning and Analysis team. The ideal candidate will have excellent analytical and communication skills, and will be responsible for developing high-quality business strategies and operational plans.

Lead Product UX Copywriter

Company: hims & hers

Location: USA

Posted Oct 30, 2024

Hims amp Hers is seeking a Senior Product UX Copywriter to join their creative team. The role involves crafting engaging copy for digital products, developing content strategy, and collaborating with cross-functional partners. The company offers competitive salary, unlimited PTO, and comprehensive health benefits.

Staff Cloud Security Engineer

Company: Ro

Location: USA

Posted Oct 30, 2024

Ro is a direct-to-patient healthcare company that aims to help patients achieve their health goals by delivering easy and effective care. The company has been recognized for its innovative approach to healthcare and has received several awards and recognitions.

Product Manager - Infrastructure

Company: Telnyx

Location: USA

Posted Oct 30, 2024

The Role is looking for a product manager who will work with developers to understand their needs and build beautiful product experiences. The product manager will lead the adoption of key technologies and coordinate support for enterprise server infrastructure. The role requires a technical background, ability to work with limited resources, and ability to navigate a flat organization.

Director of Product Management

Company: Renaissance

Location: USA

Posted Oct 30, 2024

The job description is for a Director of Product Management at Renaissance, a global leader in preK-12 education technology. The role involves managing the life cycle of products, researching market trends, and working closely with various teams to create solutions that meet market demands.

Field Marketing Manager

Company: Restaurant365

Location: USA

Posted Oct 30, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Field Marketing Manager to support pipeline development and acceleration of prospective and existing customer accounts. The role requires experience in field marketing, preferably in B2B SaaS environments, and a strong understanding of the SaaS business model and customer journey.

Business Development Lead - Technology Partnerships

Company: StackAdapt

Location: USA

Posted Oct 30, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are hiring a Business Development Lead to help build and scale their Technology Partnerships strategy. The company offers a competitive salary, benefits, and a supportive culture.

Senior Mobile Software Engineer (Android), New Initiatives

Company: Dropbox

Location: USA

Posted Oct 30, 2024

The role description highlights the importance of the Mobile Engineering team in enhancing user interaction with the Dropbox app. The Senior Android Software Engineer will play a pivotal role in driving the mission forward, working with a cross-functional team to solve complex technical challenges and create exceptional mobile experiences.

Senior Marketing Manager, Bus

Company: CALSTART

Location: USA

Posted Oct 30, 2024

CALSTART is a mission-driven organization focused on transportation decarbonization and clean air. They are seeking a Senior Marketing Manager to develop and implement strategic marketing plans to promote their initiatives in the clean transportation industry.

Business Analyst - Business Systems & Integrations (NetSuite & Salesforce)

Company: Platform Science

Location: USA

Posted Oct 30, 2024

Platform Science is a company that connects everything that moves, founded in 2015. They are seeking a Business Analyst/Project Manager to lead the merger of two instances of NetSuite and Salesforce globally.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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