Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Data Engineer

Company: MDCalc

Location: USA

Posted Oct 25, 2024

MDCalc is seeking a Senior Data Engineer to design, develop, and maintain data architecture and pipelines. The role will focus on constructing scalable data workflows and integrating advanced analytics solutions to support business needs.

Assistant Controller

Company: OLIPOP

Location: USA

Posted Oct 25, 2024

OLIPOP is a startup that aims to provide an affordable and delicious alternative to soda that delivers leading-edge health benefits to mainstream consumers. The company values diversity and inclusion, and is looking for an Assistant Controller to lead its accounting operations.

Senior Full Stack Engineer

Company: Keller Executive Search

Location: USA

Posted Oct 25, 2024

The company is looking for a Senior Full Stack Engineer to join their team. The role involves designing and developing modern veterinary software that serves thousands of users in animal hospitals across the globe. The company values excellence, creativity, and accountability and offers a supportive and caring work environment.

Head of Global Compensation & Benefits

Company: Sinch

Location: USA

Posted Oct 25, 2024

The job posting is for a Head of Global Compensation and Benefits at Sinch, a company that brings businesses and people together through communication tools. The role involves managing rewards for a worldwide team, developing incentive programs, and collaborating with senior leaders. The company offers a range of benefits, including comprehensive health insurance, paid time off, and flexible remote work options.

Senior Software Engineer, Avatar

Company: Rec Room

Location: USA

Posted Oct 25, 2024

Rec Room is looking for a senior developer to join their Avatars team to help expand the capabilities of player expression and customization. The team is building tools for creators to make and sell digital clothing, and the successful candidate will be involved in architecting and building new systems for player-created avatar customization.

Head of Agent Experience

Company: Real

Location: USA

Posted Oct 25, 2024

Real is a fast-growing national real estate brokerage powered by technology, seeking a Head of Agent Experience to join their Operations team. The successful candidate will be responsible for delivering a best-in-class agent experience, ensuring a seamless and satisfying journey for agents.

Technical Trainer

Company: Files.com

Location: USA

Posted Oct 25, 2024

Filescom is a successful company with a remote-first team, offering competitive benefits, training, and a 100% remote opportunity. The Technical Trainer role is focused on designing and delivering large-scale training sessions for customers, empowering them to fully utilize the Filescom platform and features.

VP, Marketing Revenue

Company: Smarsh

Location: USA

Posted Oct 25, 2024

Smarsh is a company that empowers its customers to manage risk and unleash intelligence in their digital communications. They have a growing community of over 6500 organizations in regulated industries and have received recognition from analysts like Gartner and Forrester. The company is looking for a Vice President of Marketing Revenue to drive and optimize marketing's contribution to overall revenue generation.

Head of Content & Strategy

Company: SketchDeck HQ

Location: USA

Posted Oct 25, 2024

The job posting is for a Head of Content and Strategy at SketchDeck, a creative agency. The role involves leading the growth of the content function, overseeing a team, and developing content strategies for clients. The ideal candidate has a strategic and analytical mindset, versatile expertise, and strong communication skills.

Clinical Psychologist

Company: LifeStance Health

Location: USA

Posted Oct 25, 2024

The company is actively looking to hire talented Psychologists in the Del Mar area, offering competitive compensation, flexible work schedules, and a full benefits package. They are seeking fully licensed and credentialed professionals with experience in caring for adult and adolescent populations.

Licensed Mental Health Therapist

Company: LifeStance Health

Location: USA

Posted Oct 25, 2024

The text is looking to hire talented therapists in the Del Mar area, offering competitive compensation, flexible work schedules, and a full benefits package. The job requires licensed therapists with experience in working with adult and adolescent populations.

People Analytics Manager

Company: Qualee

Location: USA

Posted Oct 25, 2024

Qualee is a company that is revolutionizing the way organizations engage with their employees. They offer an AI-driven employee experience platform that helps organizations optimize their workforce engagement through seamless onboarding, real-time data, and actionable feedback. The company is looking for a People Analytics Manager to help leadership make informed data-driven decisions that enhance employee experience, engagement, and retention.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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