Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Product Manager

Company: OneSignal

Location: USA

Posted Oct 24, 2024

The job posting is for a product team member at OneSignal, responsible for building the future of app engagement. The role involves working with the engineering team, defining APIs, and creating prototypes. The ideal candidate has 6+ years of product experience, strong design and technical skills, and experience in data analytics and business sense.

Senior Product Manager, Databases Logs

Company: Grafana Labs

Location: USA

Posted Oct 24, 2024

The job posting is for a Product Manager position at Grafana Labs, responsible for developing a vision and strategy for the product domain, collaborating with leadership, and communicating with stakeholders. The role requires strong communication and technical skills, and experience in product management, B2B SaaS, and open source or commercial logging databases.

Manager, Customer Onboarding

Company: Muck Rack

Location: USA

Posted Oct 24, 2024

The job posting is looking for a customer-centric Manager Customer Onboarding to join the team and support the onboarding function. The role involves leading and managing a team, providing feedback and guidance, and developing frameworks to build trusting relationships with customers.

Registered Nurse Acute Care Virtual Health

Company: UCHealth

Location: USA

Posted Oct 24, 2024

UCHealth is a dynamic team that improves lives through top-of-scope practice, multidisciplinary team approach, and evidence-based practice. They offer a competitive total rewards package, loan repayment, and a commitment to diversity and inclusion.

Licensed Mental Health Therapist

Company: LifeStance Health

Location: USA

Posted Oct 24, 2024

LifeStance Health is a national provider of mental healthcare services that aims to improve access to trusted and personalized mental healthcare. They are seeking talented therapists to join their clinical team and offer competitive compensation, flexible work schedules, and a full benefits package.

Vice President, Engineering

Company: Valimail

Location: USA

Posted Oct 24, 2024

Valimail is a fast-growing startup seeking a VP of Engineering to lead their Email Authentication as a Service platform. The company encourages diversity and offers competitive pay, equity incentives, and flexible work arrangements.

EDI Configuration Analyst

Company: SmithRx

Location: USA

Posted Oct 25, 2024

SmithRx is a rapidly growing HealthTech company that aims to disrupt the Pharmacy Benefit Management sector by building a next-generation drug acquisition platform. The company values integrity, courage, and teamwork, and is looking for a Technical Integration Specialist to join its Adjudication Platform Team.

Manager of Equity Learning Programs (Full Time Remote)

Company: ACCELERATE CHANGE

Location: USA

Posted Oct 25, 2024

Accelerate Change is seeking a Manager of Equity Learning Programs to lead equity programs in a diverse nonprofit organization. The role involves building and scaling programs, leading initiatives, and tracking progress towards goals. The organization offers a range of benefits, including a competitive salary, flexibility, and professional development opportunities.

Engineering Manager, Ads Safety and Verification

Company: Reddit

Location: USA

Posted Oct 24, 2024

The text describes the role of the Ads Safety and Verification team at Reddit, seeking an Engineering Manager to build and enhance Ad Review and Brand Safety systems. The role requires leadership experience, technical skills, and excellent communication skills.

Microbiology Faculty

Company: Adtalem Global Education

Location: USA

Posted Oct 24, 2024

Chamberlain University is seeking a visiting professor to teach Fundamentals of Microbiology with Lab BIOS242. The professor will develop and provide course materials, use online technologies, and model effective communication. The ideal candidate has a master's or doctorate degree in Microbiology, Biology, or a related field, teaching experience, and excellent communication skills.

Clinical Psychologist

Company: LifeStance Health

Location: USA

Posted Oct 24, 2024

LifeStance Health is a national provider of mental healthcare services that aims to improve access to trusted and personalized mental healthcare. They are seeking talented Psychologists to join their clinical team, offering competitive compensation, flexible work schedules, and a full benefits package.

R&D Sales Engineer

Company: Forge Nano

Location: USA

Posted Oct 24, 2024

Forge Nano Inc is seeking an experienced Semiconductor Sales Engineer to drive new business acquisition and aggressively pursue new opportunities. The role involves prospecting, lead generation, and converting leads into loyal customers for their RampD equipment ALD Systems.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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