Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Customer Experience Representative

Company: Alt

Location: USA

Posted Oct 24, 2024

Alt is a company that aims to revolutionize investing by unlocking the value of alternative assets, such as collectibles. They have raised over $100 million from investors and are looking for a Customer Experience Representative to join their team.

Senior Mobile Engineer, Reliability

Company: GameChanger

Location: USA

Posted Oct 24, 2024

GameChanger is a remote-first tech company that is seeking a Senior Mobile Engineer with a focus on Reliability to join their team. The company believes in the life-changing impact of youth sports and is building a platform to elevate the next generation through youth sports. The role requires experience in developing and optimizing software, designing and implementing observability tools, and mentoring engineers.

Senior Data Engineer

Company: J.D. Power

Location: USA

Posted Oct 24, 2024

JD Power is looking for a senior associate in data engineering with good quantitative and analytical skills. The role involves working on projects that go into production and directly impact new and existing products.

Full Stack Engineer

Company: Hoop

Location: USA

Posted Oct 24, 2024

Hoop is a remote-first startup building the next generation of AI-first productivity software. They are looking for an experienced full-stack engineer to join their team. The company values creativity, focus, and asynchronous work practices.

Senior User Experience Designer

Company: BHG

Location: USA

Posted Oct 24, 2024

The job description is for a Senior UX Designer who will lead the design and user experience strategy across the entire product lifecycle. The candidate should have 7+ years of experience in UX/UI design, proficiency in design tools, and experience conducting user research and incorporating feedback into designs.

Commercial Manager

Company: Eventbriteinc

Location: USA

Posted Oct 24, 2024

Eventbrite is a people-first organization that values diversity, equity, and inclusion. The company offers competitive benefits, a wellness package, and a global benefit program to support its employees' health, wellbeing, and family. The Commercial Manager role is responsible for retaining and growing mid-market and large account customers, and requires strong sales and negotiation skills.

General Attorney

Company: Department of Energy - Agency Wide

Location: USA

Posted Oct 24, 2024

The Office of the Assistant General Counsel for Procurement and Financial Assistance is seeking an attorney to provide legal support for contracts, grants, and other matters. The attorney will provide analyses, interpretations, and opinions to assigned DOE offices and represent the DOE in meetings with other agencies and stakeholders.

Senior Product Designer

Company: Lumos

Location: USA

Posted Oct 24, 2024

Lumos is a fast-growing startup that is pioneering the way to untangle the complex web of app and access management. They are hiring a Senior Product Designer to join their team and help shape the future of their product.

Senior Manager, Talent Development & Culture

Company: Turnitin, LLC

Location: USA

Posted Oct 24, 2024

Turnitin is a company that aims to promote honesty, consistency, and fairness in education. They have a diverse community of colleagues and a culture that is woven into every aspect of an employee's journey. The company offers a range of benefits, including flexible working, health care coverage, and tuition reimbursement.

People Business Partner

Company: Pacaso

Location: USA

Posted Oct 24, 2024

Pacaso is a company that enables second home ownership through its innovative coownership model. It has received numerous accolades for its workplace culture and has been featured in several prominent publications. The company is seeking a People Business Partner to join its growing team.

Go-To-Market Manager

Company: Common Trust

Location: USA

Posted Oct 24, 2024

Common Trust is seeking a seasoned GotoMarket Manager to lead the rapid development and execution of go-to-market strategies and product-market fit experiments. The role involves scaling current offerings, developing new ones, and driving revenue growth through strategic planning, sales enablement, and content management.

Senior Product Manager, Product-led Growth

Company: Keeper Security, Inc.

Location: USA

Posted Oct 24, 2024

Keeper Security is hiring a Senior Product Manager to define and drive their product-led growth strategy. The company is transforming cybersecurity for people and organizations, and is looking for an experienced candidate to take their suite of products to the next level.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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