Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sr. Product Manager - Outcomes

Company: Rula

Location: USA

Posted Oct 23, 2024

The text describes the importance of mental health, the company's mission to provide quality care, and the benefits of working for the company. It also highlights the company's commitment to diversity, equity, and inclusion.

Senior Manager Research & Insights

Company: Tripadvisor

Location: USA

Posted Oct 23, 2024

Tripadvisor is a global company that welcomes diversity and inclusivity. They are looking for a research professional to join their team, with a competitive salary package and flexible working arrangements.

Senior Content Strategist

Company: Mercury

Location: USA

Posted Oct 23, 2024

Mercury is looking for a Content Strategist to help evolve and scale their content programs. The role involves writing, editing, and ideating across channels, working cross-functionally, and managing content programs. The ideal candidate has at least 8 years of marketing experience, impeccable writing and editing skills, and experience with project management and content development.

Mid-Market Account Executive - Segment

Company: Twilio

Location: USA

Posted Oct 23, 2024

Twilio is a company that is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses, and empowering millions of developers worldwide. The company is looking for a MidMarket Account Executive to join their Segment Sales Team, with a focus on driving opportunities through the entire sales cycle, building upon the growth and adoption of Segment in the MidMarket business segment, and owning the cross-functional team from Pre-Sales through to working with Customer Success.

VP, People Operations and Total Rewards

Company: Carrot Fertility

Location: USA

Posted Oct 23, 2024

Carrot Fertility is a leading global fertility and family-building platform seeking an experienced Vice President of People Operations to join their team. The role involves leading and optimizing people operations functions, shaping a people-first culture, and ensuring operational excellence as the company scales.

Product and Marketing Data Analyst

Company: Blueprint Health

Location: USA

Posted Oct 23, 2024

Blueprint is a venture-backed digital health company that aims to improve mental health therapy by leveraging AI, consumer design, and clinical research. The company is seeking a Product and Marketing Analytics Specialist to help shape its product experience and drive marketing insights.

Staff Site Reliability Engineer

Company: Very Good Security

Location: USA

Posted Oct 23, 2024

VGS is a company that provides payment tokenization solutions to large banks, fintechs, and merchants. They are looking for a Staff Engineer to join their site reliability engineering and cloud operations team. The role involves designing and maintaining scalable infrastructure, leading incident management, and collaborating with cross-functional teams.

Technical Recruiter

Company: GoFundMe

Location: USA

Posted Oct 23, 2024

GoFundMe is hiring a Technical Recruiter Contractor to join their recruiting team and help hire top-tier talent. The job involves full-cycle technical and non-technical recruiting, sourcing, and negotiating offers for various positions. The company is committed to diversity, equity, and inclusion and offers a competitive hourly pay rate.

Paralegal/Legal Operations Professional

Company: Discourse

Location: USA

Posted Oct 23, 2024

Discourse is a global company seeking a part-time paralegal to join their legal team. The ideal candidate will provide vital support in legal research, contract management, and compliance. The company offers a flexible schedule, 5 weeks of vacation, and a welcoming workplace.

Senior Production Support Analyst

Company: Arcadia

Location: USA

Posted Oct 23, 2024

Arcadia is a mission-driven company that is transforming the healthcare industry by changing the way patients receive care. The company is looking for a Production Support Analyst to join their team, who will be responsible for providing customer support and troubleshooting issues.

Product Designer

Company: Design Pickle

Location: USA

Posted Oct 23, 2024

Design Pickle is looking for an experienced Product Designer to join their team and help shape the product experience for their customers and global network of creatives. The ideal candidate will have a strong consumer and business product background and can maintain balance in a twosided marketplace ecosystem.

Senior Data Analyst

Company: CRB

Location: USA

Posted Oct 23, 2024

CRB is a company that specializes in innovative life-changing and life-saving solutions for manufacturers in the life sciences and food and beverage industries. They are looking for a data analyst to assist in delivering internal data and business intelligence initiatives.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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