Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Security Advisor - IAM

Company: Guidepointsecurity

Location: USA

Posted Oct 24, 2024

GuidePoint Security is a rapidly growing company that provides trusted cybersecurity expertise solutions and services. The company is looking for an IAM consultant to join their team, with a focus on designing, architecting, and building IAM solutions. The job requires strong verbal and writing skills, experience with IAM solutions, and a strong understanding of industry standards and best practices.

Head of Content & Strategy

Company: SketchDeck

Location: USA

Posted Oct 24, 2024

The job posting is for a Managing Editor position at GrowthX Labs, responsible for leading the growth of the content team, overseeing content production, and developing client-focused content strategies.

IP Counsel

Company: Plaid

Location: USA

Posted Oct 23, 2024

Plaid is a company that aims to empower people to take control of their finances by providing tools and experiences for developers to create financial products. The company is looking for a patent portfolio manager to manage and expand its IP program, and is committed to diversity and equal opportunities.

Care Manager

Company: AmeriHealth Caritas

Location: USA

Posted Oct 23, 2024

AmeriHealth Caritas is seeking a Care Manager II RNLMSW to assist members in achieving their optimal level of health through self-management. The role involves engaging members and providers, assessing and coordinating care, and identifying problems and barriers to care.

Senior Specialist, Expense Quality Assurance

Company: TripActions

Location: USA

Posted Oct 24, 2024

The job posting is looking for a QA Senior Specialist to support the Expense Operations team. The role involves executing the Quality Assurance process, identifying coaching opportunities, and presenting QA results. The ideal candidate has a strong bias for action, data-driven mindset, and technical skills.

Senior Manager, Financial Planning & Analysis

Company: Beam

Location: USA

Posted Oct 23, 2024

BeamBeam is a digitally-led employee benefits company that offers dental, vision, life, disability, and supplemental health coverage. They are looking for a Senior Manager of Financial Planning and Analysis (FP&A) to join their team.

Director / Sr. Director of Strategic Communications & Thought Leadership

Company: Simbe Robotics

Location: USA

Posted Oct 24, 2024

The role of Director of Strategic Communications and Thought Leadership at Simbe involves leading external communications, managing analyst relations, and developing thought leadership initiatives. The ideal candidate has exceptional writing skills, a strategic mindset, and experience in driving thought leadership in complex technology-driven industries.

Strategic Account Executive, Enterprise

Company: Xometry

Location: USA

Posted Oct 24, 2024

Xometry is seeking a Strategic Account Executive to prospect, qualify, and generate new business for existing enterprise customers. The ideal candidate is achievement-oriented, fast-paced, and works well in a diverse team.

Program Manager

Company: Working Solutions

Location: USA

Posted Oct 23, 2024

Working Solutions is a leader in ondemand contact center outsourcing, offering enjoyable and challenging careers with a unique and thriving culture. The company is looking for a leader driven for success and career growth to manage all aspects of the Contact Center and own the daily operations of assigned programs.

AP Specialist

Company: Anthropic

Location: USA

Posted Oct 23, 2024

Anthropic is a company that aims to create reliable, interpretable, and steerable AI systems. They are looking for an Accounts Payable Specialist to join their finance team and are offering competitive compensation and benefits. The company values impact, collaboration, and diversity, and is committed to pay fairness and equity.

Healthcare Customer Care Coordinator

Company: Continuum Global Solutions

Location: USA

Posted Oct 23, 2024

Continuum Global Solutions is hiring Project-Based Customer Service Representatives to work from home. The company is looking for exceptional listeners who can provide outstanding customer service and support. The job requires a passion for learning, a desire to understand customer concerns, and the ability to provide solutions. The company offers a competitive salary, benefits, and opportunities for professional development.

Customer Support Specialist

Company: Affinipay

Location: USA

Posted Oct 23, 2024

AffiniPay is a leading fintech company looking for a professional and highly motivated problem solver to join their Customer Support Team. The company offers competitive compensation packages, including fully covered medical, dental, and vision coverage, and a flexible paid time off policy.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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