Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Account Manager

Company: QuinStreet

Location: USA

Posted Oct 23, 2024

The job posting is seeking an Account Manager to fuel success and growth for customers within a rapidly growing business. The role involves strategically nurturing relationships with top influencers, generating revenue, and delivering optimized services to customers.

Smart Building Engineer - Fault Detection & Diagnosis

Company: Willow

Location: USA

Posted Oct 23, 2024

Willow is a company that has grown from a startup to a global presence, offering a product that digitizes the build world. They are looking for an individual to join their team as an Activate Technology Engineer, who is passionate about real estate, infrastructure technology, and building systems. The role involves advancing Willow's skills library, meeting with customers, and scaling solutions across customers and asset classes.

Senior Infrastructure Engineer

Company: Osmind

Location: USA

Posted Oct 23, 2024

Osmind is a platform for clinicians and researchers advancing new lifesaving mental health treatments. They are building a solution to accelerate new science and are looking for a DevOps and Infrastructure engineer to support their infrastructure management, deployment, and monitoring.

IT Quality Assurance Engineer

Company: BeyondTrust

Location: USA

Posted Oct 23, 2024

BeyondTrust is a company that values flexibility, trust, and continual learning, and is looking for IT Quality Assurance Engineers to join their team. The role involves planning and implementing quality assurance procedures, and requires a strong understanding of software development and testing methodologies.

CX Technical Representative - Core

Company: 1Password

Location: USA

Posted Oct 23, 2024

The job posting is for a CX Technical Representative for the Core team at 1Password. The role involves troubleshooting Tier 2 issues, providing technical assistance to customers, and working with the Extended Services team. The company offers a range of benefits, including health and wellbeing programs, growth and future opportunities, and flexibility and community.

Strategy Lead

Company: Vercel

Location: USA

Posted Oct 23, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a Strategy and Insights team member to drive critical initiatives and support the company's goal of building a culture of excellence.

Program Manager, Operations

Company: Stellar Health

Location: USA

Posted Oct 23, 2024

Stellar Health is a US-based Healthtech company that helps primary care providers put patient health first. They use a mix of technology, people, and analytics to support providers at the point of care, delivering real-time patient information and empowering providers and care teams with incentives that reward the work they are already doing to keep patients healthy.

PHP/WordPress Developer

Company: The Motley Fool

Location: USA

Posted Oct 23, 2024

The Motley Fool is looking for a talented Freelance PHP Developer to join their team. The role involves contributing to a large PHP 8 codebase, working with TypeScript and React, and collaborating with stakeholders to drive action and build great features.

Senior Marketing Lead - Marcom

Company: Airbnb

Location: USA

Posted Oct 23, 2024

The job posting is for a Senior Marketing Lead at Airbnb, responsible for developing marketing plans, creative briefs, and communications. The ideal candidate has 12+ years of experience in consumer tech, travel, design, or lifestyle, and is proficient in Keynote and Figma.

Senior Copywriter

Company: Ping Identity

Location: USA

Posted Oct 23, 2024

Ping Identity is a company that values digital freedom, respect, and diversity. They provide a flexible and collaborative work environment and offer competitive benefits and perks. The company is looking for a Senior Copywriter to join their In-House Brand and Creative team.

Data Engineer

Company: Elicit

Location: USA

Posted Oct 23, 2024

Elicit is an AI research assistant that uses language models to help researchers make better decisions. It's a scalable ML system based on human-understandable task decompositions with supervision of process not outcomes. The company is hiring a Data Engineer to take its academic research paper pipeline to the next level.

Recruiting Coordinator

Company: Apollo

Location: USA

Posted Oct 23, 2024

The role of a Recruiting Coordinator at Apollo is a 1099 contract position that involves coordinating recruiting activities, ensuring a high-touch candidate experience, and working with a strong sense of urgency. The ideal candidate has experience as a Recruiting Coordinator, is exceptionally organized, and has excellent communication skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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