Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Salesforce Marketing Cloud Specialist

Company: MissionWired

Location: USA

Posted Oct 23, 2024

MissionWired is a company that helps nonprofits and Democratic organizations create fundraising strategies and campaigns. They use innovative approaches and technology to achieve their goals, and are committed to diversity and inclusion. The company is seeking a Marketing Cloud Specialist to join their team.

Forward Deployed Engineer

Company: Inworld AI

Location: USA

Posted Oct 23, 2024

The job posting is for a Forward Deployed Engineer to work on AI-driven video games and interactive experiences. The role involves developing and executing on the vision for these experiences, working closely with high-profile partners, and building product experiences at the intersection of transformative technologies.

Manager - AI Engineering

Company: Roofstock

Location: USA

Posted Oct 23, 2024

Roofstock is a leading end-to-end investment platform for single-family rental homes, aiming to make real estate investing accessible, cost-effective, and simple. They are looking for an experienced Engineering Manager to join their team, responsible for leading a team of AI Engineers focused on GenAI infrastructure and applications.

Technical Support Engineer I- Infrastructure (Azure Virtual Desktop)

Company: Pax8

Location: USA

Posted Oct 23, 2024

The job posting is for a Tech Support Engineer position at a company that provides technical support for Microsoft Azure services and other leading cloud solutions. The role involves providing top-tier technical support to partners, empowering them to navigate and resolve technical challenges, and collaborating with sales teams to provide a seamless support experience.

Senior Sourcer - Product & Design

Company: Mercury

Location: USA

Posted Oct 23, 2024

Mercury is hiring a Senior Sourcer to help build a strong pipeline for Product and Design talent. The role requires 5+ years of technical recruiting and sourcing experience, and the company offers a competitive total rewards package.

Senior Content Marketing Specialist

Company: Workiva

Location: USA

Posted Oct 23, 2024

The job posting is for a Senior Content Marketing Specialist who will create and curate thought leadership content and product-focused marketing materials. The role requires collaboration with subject matter experts and industry principals, and the ability to manage multiple initiatives simultaneously.

Solutions Engineer - Sales

Company: KlearNow.ai

Location: USA

Posted Oct 23, 2024

KlearNowAI is a cutting-edge technology company seeking a Sales Solutions Engineer to demonstrate the value of their products to potential clients. The role involves performing product demos, providing technical expertise, and assisting in scoping client needs.

Recruiter

Company: NimbleRx

Location: USA

Posted Oct 23, 2024

NimbleRx is a technology company that aims to improve access to reliable and affordable healthcare. They are looking for a dynamic full-cycle contract recruiter to hire top talent across multiple teams. The company values diversity, inclusion, and belonging, and is committed to putting patients first.

Senior FP&A Manager - Sales

Company: Weights & Biases

Location: USA

Posted Oct 23, 2024

The job posting is for a Sr Manager position in Weights amp Biases, a Series C company, to support financial forecasting, planning, and reporting. The role requires strong financial modeling skills, experience in gotomarket FPampA, and excellent communication skills.

Senior Product Designer - Vulnerability Management

Company: GitLab

Location: USA

Posted Oct 23, 2024

The job posting is for a Senior Product Designer to work on the Posture Management team at GitLab. The role involves designing a unified platform for assessing and remedying vulnerabilities, and collaborating with security experts and engineers. The posting highlights the company's focus on user experience, collaboration, and innovation.

Sales Operations Program Manager

Company: Apollo

Location: USA

Posted Oct 23, 2024

Apollo is a technology company that supports large GraphQL platforms and is redefining how software is built. They are committed to fostering a work environment where careers can thrive and are looking for a Sales Operations Program Manager to enhance sales performance and revenue growth.

Senior Paid Marketing Strategist

Company: Typeform

Location: USA

Posted Oct 23, 2024

The job posting is for a Senior Paid Marketing Strategist role at Typeform, where the candidate will develop and execute strategies for paid social channels, manage a six-figure monthly budget, and collaborate with cross-functional teams to drive revenue growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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