Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Staff Data Scientist - Activation and Growth Platform

Company: Pinterest

Location: USA

Posted Oct 23, 2024

The job posting is looking for a data scientist with experience in applying scientific methods to solve real-world problems on webscale data. The ideal candidate should have expertise in at least one scripting language, proficiency in SQL and Hive, and strong business and product sense. The role involves developing measurement frameworks, analyzing data, and communicating findings to leadership and product teams.

Senior Frontend Engineer, Growth

Company: Webflow

Location: USA

Posted Oct 22, 2024

Webflow is looking for a Senior Frontend Engineer to join their Growth team. The role involves building engineering projects that impact customer acquisition, monetization, and retention. The company offers a competitive salary, equity ownership, and a range of benefits.

Senior Salesforce Administrator

Company: Vercel

Location: USA

Posted Oct 23, 2024

Vercel is looking for a Senior Salesforce Administrator to join their Revenue Operations team. The role involves designing and implementing automations, workflows, and integrations to optimize their tech stack and enhance their processes in Salesforce.

IT Support Technician

Company: The Motley Fool

Location: USA

Posted Oct 23, 2024

The Motley Fool is a financial information and services firm that is committed to diversity, inclusion, and equity. They are looking for an IT Support team member to help keep their systems running smoothly and provide technical support to their employees. The role involves troubleshooting technical issues, implementing tests, and assisting with projects to make innovative tech more accessible to employees.

Senior Engineering Manager

Company: Superhuman

Location: USA

Posted Oct 23, 2024

Superhuman is a company that aims to make email communication more efficient and enjoyable. They are building a productivity platform that includes email, calendars, notes, and tasks. The company values diversity and is an equal opportunity employer.

Full-Stack Engineer

Company: Hoop

Location: USA

Posted Oct 23, 2024

Hoop is a remote-first startup building the next generation of AI-first productivity software. They are looking for an experienced full-stack engineer to join their team and contribute to the product vision and roadmap.

Senior Business Systems Analyst

Company: Caribou

Location: USA

Posted Oct 23, 2024

Caribou is looking for a Senior Business Systems Analyst to join their Accounting and Finance team. The role involves managing and optimizing financial processes, ensuring accurate reporting, and collaborating with cross-functional teams. The company offers competitive compensation, equity options, and a range of benefits.

Credentialing Audit Manager

Company: Privia Health

Location: USA

Posted Oct 22, 2024

The job description is for a Credentialing Auditor Manager at Privia Health, a technology-driven national physician enablement company. The role involves conducting daily audits of credentialing files, identifying trends, and making recommendations for process improvements.

Channel Account Manager

Company: Bishop Fox

Location: USA

Posted Oct 23, 2024

Bishop Fox is a leading authority in offensive security, providing solutions and services to top companies. They are expanding and hiring a Channel Account Manager to join their team.

Analytics Manager

Company: Appen

Location: USA

Posted Oct 23, 2024

Appen is a leader in AI enablement, providing data annotation and model evaluation services to organizations. They are seeking an experienced Analytics Manager to lead a team of data analysts and manage strategic analytics projects.

Lead Sales Engineer

Company: Superhuman

Location: USA

Posted Oct 23, 2024

Superhuman is a company that aims to make email communication more efficient and enjoyable. They are building a productivity platform that includes email, calendars, notes, and tasks. The company values diversity and is an equal opportunity employer.

Global Mobility Partner

Company: Renaissance

Location: USA

Posted Oct 23, 2024

Renaissance is a global leader in preK-12 education technology, offering solutions to help educators personalize learning paths for students. The company is seeking a Global Mobility Partner to build and support its global mobility program, providing strategic direction and serving as a resource for HR business leaders and employees.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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