Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Principal Engagement Manager

Company: Assured

Location: USA

Posted Oct 22, 2024

Assured is a company that provides software solutions to modernize insurance claims processing. They are looking for experienced Principal Engagement Managers to join their team and provide excellent customer experience.

Senior Cloud Platform Engineer

Company: Quanata

Location: USA

Posted Oct 22, 2024

Quanata is a company that provides context-based insurance solutions. They are seeking a Platform Engineer to join their team, who will be responsible for designing and developing the platform architecture, collaborating with development teams, and implementing security and compliance measures.

Director GTM Operations and Strategy

Company: Zip

Location: USA

Posted Oct 22, 2024

The job description is for a GTM operations leader who will own core operations, strategy, and team management. The ideal candidate has deep GTM experience, technical skills, and strong communication and leadership abilities.

DevOps Engineer

Company: Golden Hippo

Location: USA

Posted Oct 22, 2024

The job posting is for a DevOps Engineer position at Golden Hippo, a company that values employee ownership and offers a range of benefits. The job requires experience with DevOps release cycles, containerization, and orchestration tools, as well as strong analytical and problem-solving skills.

Partner Manager

Company: PepperJam

Location: USA

Posted Oct 22, 2024

Partnerize is a company that empowers marketers with technology to discover, engage, and convert audiences at scale. They offer a software platform and expert service to help brands generate revenue through their partnerships channels. The company values its employees, clients, and partners, and is committed to diversity and inclusion.

Sr. FP&A Analyst

Company: Newsela

Location: USA

Posted Oct 22, 2024

The role is for a Sr FPampA Analyst to join a tightknit team, supporting corporate activities, budget and expense management, and continuous improvement. The role requires 2+ years of FPampA experience, advanced Excel skills, and financial modeling knowledge.

Technology Production Support Associate

Company: Reformation

Location: USA

Posted Oct 22, 2024

Reformation is a revolutionary lifestyle brand that combines stylish designs with sustainable practices. The company is committed to innovation, education, and inclusivity, and is seeking a motivated Production Support Associate to join its growing tech team.

Senior / Staff Backend Engineer

Company: Livekindred

Location: USA

Posted Oct 22, 2024

Kindred is a member-only home swapping network that allows users to live a travel-rich lifestyle by exchanging primary residences with trusted peers. The company has raised $265M+ from top investors and is looking for a world-class engineer to join their team.

Solution Sales Executive

Company: Workiva

Location: USA

Posted Oct 22, 2024

The job posting is for a Solution Sales Executive responsible for obtaining new business and customer expansion sales opportunities. The role requires building relationships, identifying customer needs, and showcasing Workiva's value proposition. The job offers a competitive salary range, commission-based sales performance, and comprehensive employee benefits package.

Security Operations Analyst

Company: Stripe

Location: USA

Posted Oct 22, 2024

The job posting is for a Security Incident Response team member at Stripe, a financial infrastructure platform. The team works to analyze, investigate, and respond to security threats. The role involves analyzing security notifications, events, and inquiries, and working with partner teams to improve threat detection and response.

Openings Project Manager

Company: AvantStay

Location: USA

Posted Oct 22, 2024

AvantStay is a venture-funded hospitality company seeking a highly motivated and organized Project Manager to support the onboarding and setup of new properties. The company offers flexible work arrangements and competitive pay.

Director, People Business Partner

Company: Vanta

Location: USA

Posted Oct 22, 2024

Vanta is looking for a Director People Business Partner to support their global Revenue organization. The role involves being a trusted thought partner, consultant, and coach to senior leaders, and driving initiatives to improve employee performance, engagement, and retention.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages