Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Science Writer

Company: Tempus

Location: USA

Posted Oct 22, 2024

Tempus is seeking a Senior Science Writer to join their Scientific Communications team to support publication and internal communication efforts. The ideal candidate will have a strong scientific background, excellent writing and communication skills, and experience with scientific manuscripts and publications.

Director, Product Partnerships

Company: Jobber

Location: USA

Posted Oct 22, 2024

Jobber is a company that helps small businesses be successful by providing technology solutions. They are looking for a Director of Product Partnerships to lead their growing team and establish strategic relationships with partners.

Intelligence Solutions

Company: Everstream Analytics

Location: USA

Posted Oct 22, 2024

Everstream Analytics is looking for an Intern to join their Intelligence Solutions team. The Intern will support analysts with cross-functional tasks, monitor current affairs, and provide research and writing support. The position is a 6-month paid program working part-time remotely.

CX Technical Representative - Extended Services

Company: 1Password

Location: USA

Posted Oct 22, 2024

The job posting is for a CX Technical Representative for the Extended Services team at 1Password. The role involves troubleshooting Tier 2 issues, providing technical assistance to customers, and working with the Extended Services team. The job requires 23 years of related work experience, knowledge of cloud platforms, identity platform providers, and adjacent services, and advanced understanding of technologies that impact 1Password products and solutions.

Sales Enablement Senior Specialist

Company: Digicert

Location: USA

Posted Oct 22, 2024

DigiCert is a leading global security authority that helps companies build trust and deliver digital trust for the real world. The company is looking for a Sales Enablement Sr Specialist to support the Enablement team in delivering content and coaching SDRs and sellers.

Sr. Analytics Engineer

Company: hims & hers

Location: USA

Posted Oct 22, 2024

The job posting is looking for a Senior Analytics Engineer to build seamless data products. The role requires experience with SQL, data transformation, and scalable data models. The company offers competitive salary, equity compensation, and comprehensive benefits.

Fire Alarm Designer III

Company: Johnson Controls

Location: USA

Posted Oct 22, 2024

The job description is for a Fire Alarm Designer III at Johnson Controls, requiring a Bachelor's degree, Nicet Level III or above, and 10 years of experience in designing Fire and Security systems. The role involves designing fire alarm systems, directing a design team, and providing technical support.

Navy Acquisition Systems SME & Data Analyst

Company: NavAide

Location: USA

Posted Oct 22, 2024

The job posting is seeking a talented and driven DoDNavy Acquisition Systems amp Data Analyst to join the SSP eBusiness Office team. The successful candidate will support the Navy client's transition into the Navys Electronic Procurement System ePS solution, and will be responsible for various tasks such as data analytics, report development, and data migration.

Operations Coordinator - Business Insurance

Company: Newfront

Location: USA

Posted Oct 22, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company values balanced lives, wellness, and a culture of performance and growth.

Corporate FP&A, Manager

Company: Upwork

Location: USA

Posted Oct 22, 2024

Upwork is seeking experienced professionals to join their team, including a Senior Program Manager and a Finance Manager. The company is committed to creating economic opportunities and fostering a diverse and inclusive workforce.

Production Support Analyst

Company: Arcadia

Location: USA

Posted Oct 22, 2024

Arcadia is a company that helps healthcare providers and payers transform healthcare by aggregating data and providing actionable insights. The company is looking for a Production Support Analyst to join their team, who will be responsible for troubleshooting and resolving issues reported by customers and internal stakeholders.

Payroll Supervisor

Company: Sinch

Location: USA

Posted Oct 22, 2024

Sinch is looking for a Payroll Supervisor to oversee the Americas. The role involves managing and supervising payroll processing, ensuring accuracy and compliance with local regulations, and delivering exceptional service to employees and stakeholders.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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