Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Support Specialist - POS Integration

Company: Restaurant365

Location: USA

Posted Oct 22, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are focused on empowering team members and constantly improving to be the best. The company is looking for a POS Integration Support Specialist to help customers with POS integrations and provide excellent customer service.

CX Service Representative

Company: 1Password

Location: USA

Posted Oct 22, 2024

The job posting is for a CX Service Representative at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves providing customer support through various channels, resolving moderately complex issues, and maintaining a high level of professionalism and empathy. The company offers a dynamic work environment, competitive salary, and a range of benefits.

Vice President, Marketing

Company: endpoint Clinical

Location: USA

Posted Oct 22, 2024

Endpoint is a company that provides interactive response technology and solutions for the life sciences industry. They have a vision to help sponsors and pharmaceutical companies achieve clinical trial success. The company is looking for a Vice President of Marketing to build and manage the marketing strategy and organization for their newly formed holding company.

Senior Staff Engineer

Company: Taskrabbit

Location: USA

Posted Oct 22, 2024

The company is looking for a Senior Software Engineer with experience in Typescript and JavaScript applications. The role involves delivering large projects, breaking down monoliths, and being a thought leader for technical decisions. The compensation package includes base pay, bonus, benefits, and perks.

Medical Claims Billing Specialist (AR Manager)

Company: Privia Health

Location: USA

Posted Oct 22, 2024

The job description is for an Accounts Receivable Manager at Privia Health, responsible for managing accounts receivable, denial management, and claim resolution. The role requires experience in medical billing, Athena EHR, and Microsoft Excel, with a focus on revenue cycle optimization and team collaboration.

Senior Product Manager - Grafana AI/ML

Company: Grafana Labs

Location: USA

Posted Oct 22, 2024

The job posting is for a Product Manager at Grafana Labs, responsible for developing a vision and strategy for AI products, working with cross-functional teams, and communicating effectively with stakeholders.

Implementation Testing - Team Lead

Company: SpryPoint

Location: USA

Posted Oct 22, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, and they are looking for a Testing Team Lead to exceed customer expectations. The successful candidate will split their time between managing and mentoring team members and working directly with utility customers to implement cutting-edge enterprise applications.

Data Analytics Architect - Senior

Company: Truezerotech

Location: USA

Posted Oct 22, 2024

True Zero Technologies is a veteran-owned small business that recognizes the importance of people and technology in achieving quality outcomes. They are seeking an experienced Data Analytics Architect to join their team and are offering competitive benefits and opportunities for growth.

Product Writing Lead

Company: Mercury

Location: USA

Posted Oct 22, 2024

The Product Writer role at Mercury is a unique opportunity to grow a team and implement a vision. The role demands exceptional writing and strategic skills, and requires understanding Mercury's brand and voice. The job involves improving product experience, creating tools for designers, and partnering with other teams to shape a holistic Mercurys story and tone of voice.

Technical Customer Engagement Leader

Company: Mapbox

Location: USA

Posted Oct 22, 2024

Mapbox is a leading real-time location platform that equips organizations with tools to power navigation and create immersive experiences. The company is seeking a Technical Customer Engagement Leader to manage customer success and drive growth.

Marketing Manager - Trucks

Company: CALSTART

Location: USA

Posted Oct 22, 2024

CALSTART is a mission-driven organization focused on transportation decarbonization and clean air. They are seeking a Marketing Manager to develop and implement strategic marketing plans to promote their initiatives in the clean transportation industry.

Experienced Product Designer - Consumer

Company: Plaid

Location: USA

Posted Oct 22, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences that developers use to create their own products. They work with thousands of companies to make it easy for people to connect their financial accounts to the apps and services they want to use.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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