Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Frontend Engineer

Company: Elicit

Location: USA

Posted Oct 21, 2024

Elicit is an AI research assistant that helps researchers make better decisions. The company is hiring a frontend engineer to work on building a product that researchers can't live without. The role requires strong technical skills, experience with complex web apps, and above-average communication skills.

Compliance Manager

Company: Nextech

Location: USA

Posted Oct 21, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers competitive pay, benefits, and a comprehensive wellness program. The Compliance Manager role involves developing and implementing compliance policies and procedures.

Principal Engineer, Marketing Technology

Company: Airbnb

Location: USA

Posted Oct 21, 2024

The text describes the Marketing Technology (MarTech) team at Airbnb, seeking a Principal Engineer to lead the architectural design and strategic direction of the next generation MarTech Platform. The team aims to deliver personalized marketing experiences, drive engagement and growth, and contribute to Airbnb's mission.

Commercial Account Executive

Company: Grafana Labs

Location: USA

Posted Oct 21, 2024

Grafana Labs is looking for a Commercial Account Executive to prospect and close new business in the West Region of the US. The ideal candidate has a technical background, experience in infrastructure technology sales, and is able to understand and convey the value of Grafana Cloud and Grafana Enterprise.

Senior DevOps Engineer

Company: Gradient AI

Location: USA

Posted Oct 21, 2024

Gradient AI is a leading provider of AI solutions for the insurance industry. They are looking for a DevOps and Machine Learning Ops Engineer to help build functional systems that improve customer experience.

People Analytics Analyst

Company: Plaid

Location: USA

Posted Oct 21, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own financial products. The company is looking for a People Analytics Team member to help create the vision and build the future of their People reporting and analysis foundation.

Staff Software Engineer

Company: HubSpot

Location: USA

Posted Oct 21, 2024

HubSpot is seeking a Staff Software Engineer to join the Reporting Product Group. The team works on high-impact projects, connecting customer actions to results, and delivering reports to customers. The ideal candidate has a long track record of delivering high-value projects, is well-versed in engineering principles, and has a thirst for technical challenges.

WordPress Technical Support Agent

Company: StellarWP

Location: USA

Posted Oct 22, 2024

The job posting is for a Technical Support Agent position at StellarWP, a leading force in the WordPress ecosystem. The ideal candidate will have a deep understanding of WordPress and experience in troubleshooting complex technical issues. The job offers a permanent remote full-time position with a pay range of $18 to $25 per hour.

Sales Operations Analyst

Company: Angi

Location: USA

Posted Oct 21, 2024

Angi is a company that helps homeowners find and hire local professionals for home services. The Sales Commissions and Analytics team provides insights and drives business strategy. The compensation team is responsible for developing and modeling variable compensation plans. The company values diversity and offers competitive compensation and benefits.

Senior Principal SFA

Company: Airbnb

Location: USA

Posted Oct 21, 2024

The job posting is for a high-impact role in the Marketing Strategic Finance amp Analytics team, requiring 12+ years of experience in finance, business, and analytics. The role involves leading a small team, managing budgets, and collaborating with senior stakeholders.

Tech Lead, Web Development

Company: HubSpot

Location: USA

Posted Oct 21, 2024

The DX Team is looking for a web development team lead to develop websites, work with cutting-edge technology, and make a significant impact. The role requires experience in web development, team leading, and project management, with a focus on Nodejs, Reactjs, and Vuejs.

Call Center Associate

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Oct 21, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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