Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Upgrade Technician

Company: Qualia

Location: USA

Posted Oct 21, 2024

Qualia is a leading B2B real estate technology company seeking an Upgrade Technician to install and upgrade their Resware product. The role requires technical expertise and strong customer relationships.

CQE Manager I-Rehabilitation Services-Physical Therapy

Company: American Specialty Health Incorporated

Location: USA

Posted Oct 21, 2024

American Specialty Health Incorporated is seeking a CQE Rehabilitation Services Manager I to join their Rehabilitation Services department. The position requires a professional degree in Physical Therapy, a current unrestricted license to practice, and a minimum of 5 years of clinical experience.

Software Engineer - Revenue Growth

Company: Figma

Location: USA

Posted Oct 21, 2024

Figma is hiring a software engineer to join their Revenue Growth group. The role involves working on critical parts of the company's product, taking shared ownership of the product process, and demonstrating technical leadership. The ideal candidate has 5+ years of professional experience, experience communicating and working across functions, and fluency with one or more programming languages.

Senior Sales Systems & Analytics Manager

Company: Webflow

Location: USA

Posted Oct 21, 2024

Webflow is looking for a Senior Sales Systems and Analytics Manager to help scale Revenue Operations. The company offers a competitive salary, equity ownership, and a range of benefits, including 12 weeks of paid parental leave and flexible PTO.

Director - Project Management & Training

Company: hims & hers

Location: USA

Posted Oct 21, 2024

The role is for a Director to manage a team of project managers, clinical trainers, and customer support trainers to ensure successful project launches and product implementations on the Hims and Hers platform. The ideal candidate has 12+ years of experience in managing complex project management and training teams, with a strong track record of solving problems and delivering results.

Senior Staff Product Manager - Search

Company: Mozilla

Location: USA

Posted Oct 21, 2024

The Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people.

Senior Manager Research & Insights

Company: Tripadvisor

Location: USA

Posted Oct 21, 2024

Tripadvisor is a global company that welcomes diverse perspectives and offers a flexible and inclusive work environment. The company is looking for a research specialist to join their team and contribute to the development of their sales narrative and research insights.

Director of Product Marketing

Company: Vivun

Location: USA

Posted Oct 21, 2024

Vivun is seeking a Director of Product Marketing to lead the go-to-market strategy for their AI-driven product suite. The role requires a creative and strategic leader to collaborate with sales, marketing, and product teams to shape messaging, create compelling narratives, and drive product adoption.

Senior Product Manager - Grafana Datasources

Company: Grafana Labs

Location: USA

Posted Oct 21, 2024

Grafana Labs is hiring a Product Manager for their Data Sources product. The role involves developing a vision and strategy for the product, working with engineering teams, and making decisions about pricing and packaging. The company is looking for someone with 4+ years of experience in Product Management, technical background, and experience building technical tools for software engineers.

Engineering Manager - Ads Targeting Modeling

Company: Reddit

Location: USA

Posted Oct 21, 2024

Reddit is offering a job opportunity for a team lead to build and manage a targeting platform. The team will be responsible for creating and defining shared standards, managing infrastructure, and overseeing third-party audience products. The job requires 6+ years of experience in building low-latency real-time services, big data pipelines, and distributed data stores, as well as experience in tech leading or managing an engineering team.

Deal Operations Specialist

Company: OpenX

Location: USA

Posted Oct 21, 2024

OpenX is a company that focuses on digital media and advertising. They are looking for a Deal Operations Specialist to join their team. The job involves managing deals, data analysis, and campaign optimization. The company values teamwork, customer-centricity, and innovation.

CQE Manager I-Rehab Services-Occupational Therapy

Company: American Specialty Health Incorporated

Location: USA

Posted Oct 21, 2024

American Specialty Health Inc is seeking a CQE Rehabilitation Services Manager I to join their Rehabilitation Services Department. The position requires a professional degree in Occupational Therapy, a current unrestricted license to practice, and a minimum of 5 years of clinical experience.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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