Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

VP Sales, Commercial

Company: Yubico

Location: USA

Posted Oct 21, 2024

Yubico is a company that aims to make secure login easy and available for everyone. They were founded in 2007 and have since grown to become a global company with a strong company culture. They offer a range of products and services, including the YubiKey, which is a security key that provides an additional layer of security for online transactions. Yubico also has a strong focus on philanthropy and donates YubiKeys to organizations that help at-risk individuals.

B2B Support Specialist

Company: Framework

Location: USA

Posted Oct 21, 2024

Framework is a startup that aims to create products that are designed to last, with a focus on sustainability and customer experience. They are looking for a B2B Support Specialist to help deliver excellent support to their growing business customer base.

Flight Software Engineering Manager

Company: Muon Space

Location: USA

Posted Oct 21, 2024

Muon Space is seeking a Flight Software Engineering Manager to lead a team of software engineers in developing satellite software and firmware. The ideal candidate has experience in managing complex software projects and has a strong technical background.

Design Engineer

Company: Xata

Location: USA

Posted Oct 21, 2024

Xata is a company that simplifies the way developers work with data. They are building a Postgres database platform that augments PostgreSQL with the functionality modern applications need at scale. The company is remote-first, has a diverse team, and offers a competitive salary, stock options, and a friendly work environment.

Senior Systems Administrator

Company: Barbaricum

Location: USA

Posted Oct 21, 2024

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers with a focus on Defense and National Security mission sets. They leverage their expertise to transform the way customers approach complex problem sets by bringing the latest technology and talent to bear.

Sales Project Manager II

Company: Renaissance

Location: USA

Posted Oct 21, 2024

Renaissance Learning is a global leader in preK-12 education technology, offering solutions to help educators personalize learning paths for students. The company is seeking a Sales Project Manager II to drive central initiatives and contribute to its mission of accelerating learning for all.

Product Infrastructure Engineer

Company: Gusto, Inc.

Location: USA

Posted Oct 21, 2024

The role is for an engineer to work on developer productivity improvements at Gusto, focusing on RubyRails architecture, tooling, and agile development. The team aims to improve developer productivity through their work on tools, systems, and organizational processes.

Senior Technical Product Manager

Company: Figure

Location: USA

Posted Oct 21, 2024

Figure is a financial technology company that is revolutionizing the industry with its scaled and rapidly expanding technology platform. The company is looking for a Senior Technical Product Manager to drive the development of its technical products from concept to launch.

Sales Tax Analyst

Company: Blackpoint Cyber

Location: USA

Posted Oct 21, 2024

Blackpoint Cyber is a leading cybersecurity company that provides threat hunting, detection, and remediation technology. They are looking for a Sales Tax Analyst to join their finance team.

Associate General Counsel

Company: Flock Safety

Location: USA

Posted Oct 21, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company is seeking a self-motivated and experienced attorney to join their legal team. The role will involve partnering with various teams, providing guidance on partnership and strategic initiatives, and ensuring compliance with relevant laws and regulations.

Solutions Engineer

Company: Quantum Metric

Location: USA

Posted Oct 21, 2024

Quantum Metric is a company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits and perks, including flexible work environments, professional development opportunities, and a collaborative culture.

Sanctions Specialist

Company: Mercury

Location: USA

Posted Oct 21, 2024

Mercury is hiring a Sanctions Specialist to support their efforts in watchlist screening, transaction monitoring, and managing alerts for PEPs and adverse media. The role requires experience in sanctions regulations, product knowledge, and ability to work in a high-risk environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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