Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Agile Project Manager

Company: CALSTART

Location: USA

Posted Oct 21, 2024

The job posting is for a Project Manager position at CALSTART, a mission-driven industry organization focused on transportation decarbonization and clean air. The role involves overseeing electric vehicle voucher processing projects, managing data insights and analytics teams, and facilitating cross-functional collaboration. The job requires strong project management skills, technical proficiency, and leadership and communication skills.

Recruiting Coordinator - Engineering

Company: Mercury

Location: USA

Posted Oct 21, 2024

Mercury is hiring a Recruiting Coordinator to support their tech recruiting team. The role involves managing interview logistics, building trust with recruiters and candidates, and creating a delightful experience for all parties involved.

Mid-Market Account Executive

Company: Vercel

Location: USA

Posted Oct 21, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a sales team member to join their team and help drive revenue growth. The role requires a top performer with a history of success in pipeline generation, opportunity management, and closing customers. The company offers a great compensation package, inclusive healthcare, and flexible time off.

MSDRG Auditor

Company: CGI Group, Inc.

Location: USA

Posted Oct 20, 2024

The DRG Validation Auditor is a member of the CGI Healthcare Compliance DRG Validation Team responsible for reviewing medical records to determine the accuracy of coding and reimbursement for clinical services rendered. The Auditor must possess current AHIMA credentials, extensive knowledge of ICD10CMPCS coding, and strong clinical validation skills.

Technical Products Specialist, Conversions

Company: NTT DATA

Location: USA

Posted Oct 20, 2024

NTT Data is hiring a Life and Annuities Technical Products Specialist for a remote position in Lincoln, Nebraska. The job requires at least five years of relevant experience and involves working with clients, products, and business operations.

Sr Product Manager

Company: Zuora

Location: USA

Posted Oct 20, 2024

The job posting is for a Product Manager role at Zuora, a company that helps businesses transition to the Subscription Economy. The role involves owning the end-to-end product lifecycle, working closely with customers, and driving product innovation. The company offers a competitive compensation package, flexible work arrangements, and a commitment to diversity and inclusion.

Licensed Talk Therapist

Company: Thriveworks

Location: USA

Posted Oct 20, 2024

Thriveworks is a clinician-owned national private practice group seeking licensed clinicians to provide telehealth sessions in Indiana. The company offers competitive compensation, benefits, and opportunities for growth and development.

QA Engineer

Company: Synack

Location: USA

Posted Oct 20, 2024

Synack is a penetration testing as a service platform that helps customers secure their attack surfaces by discovering new assets, pentesting for critical vulnerabilities, and gaining visibility into the root causes of security risks. The company is committed to making the world more secure by harnessing a talented and vetted community of security researchers to deliver continuous penetration testing and vulnerability management with actionable results.

Product Manager, Machine Learning

Company: Sift

Location: USA

Posted Oct 21, 2024

Sift is looking for a Product Manager to lead their ML and ML Operationalization efforts. The role involves driving fraud risk score accuracy and stability, and working closely with customers to calibrate models to their specific needs.

Information Systems Security Manager

Company: Raft

Location: USA

Posted Oct 20, 2024

Raft is a customer-obsessed non-traditional small business looking for an experienced Information Systems Security Manager to support their customers and join their passionate team of high-impact problem solvers. The company offers a competitive salary, fully covered healthcare, and a range of benefits.

OCaml Developer

Company: Ahrefs

Location: USA

Posted Oct 21, 2024

Ahrefs is looking for a backend developer with deep understanding of networks, distributed systems, and OS fundamentals. The ideal candidate is expected to independently deal with bugs, schedule tasks, and investigate code. The company offers competitive compensation, informal work atmosphere, and above-average perks.

Director of Strategic Partnerships

Company: Power Digital Marketing

Location: USA

Posted Oct 21, 2024

Power Digital is a techenabled growth firm that offers best-in-class services in growth marketing, including SEO, content marketing, and more. They are looking for a Director of Strategic Partnerships to help grow their existing partner relationships and develop new ones.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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