Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Backend Developer

Company: Affinipay1

Location: USA

Posted Oct 20, 2024

AffiniPay is a leading fintech company that provides professional services payments and practice management software. The company is looking for a Senior Backend Developer to design, develop, and maintain the backend infrastructure for their customer-facing websites and internal marketing operations systems.

Engineering Manager

Company: Lattice

Location: USA

Posted Oct 20, 2024

The job posting is for an Engineering Manager position at Lattice, a people success platform. The role involves developing engineers, scaling the team, and collaborating cross-functionally. The company offers a competitive salary range, benefits, and a mission to build cultures where employees and companies thrive.

Senior Machine Learning Applied Scientist (Reinforcement Learning)

Company: OfferFit

Location: USA

Posted Oct 20, 2024

OfferFit is looking for an RL researcher or practitioner to work on improving sample efficiency, test credit assignment, and attribution algorithms. The role involves working closely with the CTO and Engineering team to develop and apply advanced diagnostic tools, conduct research on state-of-the-art RL techniques, and implement better monitoring and observability tooling.

Associate, Legal Operations

Company: Evenup

Location: USA

Posted Oct 20, 2024

EvenUp is a company that provides a platform for personal injury law firms to help them provide a consistent and high standard of representation to their clients. The company is looking for a Legal Operations Associate to work with their proprietary software to review medical documentation, write treatment summaries, and draft demand letters.

Cloud Support Engineer

Company: Gurobi Optimization

Location: USA

Posted Oct 20, 2024

Gurobi Optimization is looking for passionate and dedicated individuals to join their team as Cloud Support Engineers. The role involves addressing technical inquiries, providing phone support, and assisting with product installation and troubleshooting. The ideal candidate should have a strong commitment to continuous learning, effective communication skills, and experience with cloud computing platforms.

New Business Developer

Company: Solutions by Text

Location: USA

Posted Oct 20, 2024

The job description is for a New Business Developer to nurture and grow direct sales, with responsibilities including developing a lead to customer cycle, meeting sales targets, and contributing to business development. The company, Solutions by Text, is committed to promoting diversity and inclusion.

Digital Project Manager

Company: Brightspeed

Location: USA

Posted Oct 20, 2024

Brightspeed is a company that provides fast and reliable internet connections and aims to accelerate the upgrade of copper to fiber optic technologies. They are looking for a Digital Project Manager to join their team and oversee the planning, execution, and delivery of digital projects.

Strategic Inside Sales Representative

Company: Procore Technologies

Location: USA

Posted Oct 20, 2024

Procore is looking for a Strategic Inside Sales Representative to join their sales team. The role involves partnering with account managers and solution specialists to support the sales lifecycle for large and complex businesses. The ideal candidate will have 5+ years of software sales experience, a consultative solution-based sales methodology, and proficiency in Microsoft Office products and online collaboration tools.

Senior Site Reliability Engineer

Company: Bitwarden

Location: USA

Posted Oct 20, 2024

Bitwarden is looking for a Senior Site Reliability Engineer to join their all-remote team. The role involves owning the cloud infrastructure, evaluating current infrastructure, and implementing site reliability tools. The company offers a competitive salary range of $140,000 to $160,000 and a range of benefits.

Growth Marketing Manager - Bloom

Company: Sword Health

Location: USA

Posted Oct 20, 2024

Sword Health is a company that aims to free people from pain using technology. They have a mission to build a pain-free world and are looking for individuals to help them achieve this goal.

Principal Solutions Architect

Company: Coforma

Location: USA

Posted Oct 20, 2024

Coforma is seeking a Principal Solutions Architect to join their growth team. The role requires a blend of technical expertise, strategic thinking, and strong communication skills to guide product teams and ensure the successful communication of their approach to crafting compelling and innovative digital services solutions.

Graphic Designer

Company: Fetch Rewards

Location: USA

Posted Oct 20, 2024

Fetch is a company that rewards users for buying brands they love, and empowers consumers to live rewarded throughout their day. They have delivered over $1 billion in rewards and have a people-first culture. The company is looking for a graphic designer to create smart and memorable content to move their brand forward.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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