Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Enterprise Support Specialist - Development

Company: Restaurant365

Location: USA

Posted Oct 20, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. The company is focused on empowering team members and providing top-notch results. The Enterprise Support Specialist Development role is crucial in providing advanced technical support to Enterprise customers.

Full Stack Developer

Company: Dynamo Technologies

Location: USA

Posted Oct 20, 2024

The US Forest Service is seeking a Full Stack Developer to work on an Enterprise Land Management System. The job requires experience in software development, web services, and Agile development. The salary range is $125k-$140k.

NetSec Engineer III

Company: Rackspace

Location: USA

Posted Oct 20, 2024

The job summary describes a Network Security Engineer role at Rackspace Technology, requiring technical support, troubleshooting, and maintenance of cloud infrastructure. The role involves working with customers, partners, and internal teams to resolve complex issues and provide fanatical experiences.

Staff Design Engineer/Technical Lead - Design Systems

Company: Eventbrite, Inc.

Location: USA

Posted Oct 20, 2024

Eventbrite is seeking a Staff Design EngineerTechnical Lead to join the Marmalade Design System team. The role involves building and maintaining React and React Native design system libraries, and working closely with designers to convert designs into code.

Senior UX Researcher

Company: G-P

Location: USA

Posted Oct 20, 2024

The company GP is seeking a Senior UX Researcher to help shape understanding of their users' needs and behaviors. The role involves conducting and exploring user research, defining and executing impactful research, and presenting findings to stakeholders.

Senior Product Operations Manager

Company: Webflow

Location: USA

Posted Oct 20, 2024

Webflow is looking for a Senior Product Operations Manager to build the connective tissue between their Engineering, Product Design, and customer-facing teams. The role involves optimizing operational workflows, collaborating with teams, and driving tool and resource optimization. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Sr People Tech Specialist

Company: Pinterest

Location: USA

Posted Oct 20, 2024

The company is seeking a highly skilled Senior People Tech Specialist to optimize their Workday platform and streamline HR operations. The ideal candidate will have 5 years of HR Tech experience, be a strategic thinker, and have excellent communication skills.

Customer Experience Operations Lead

Company: Immersive Labs

Location: USA

Posted Oct 20, 2024

Immersive Labs is a company that provides a people-centric cyber resilience platform. They are seeking a Customer Experience Operations Lead to join their dynamic team. The ideal candidate will have a background in customer success, a deep understanding of digital customer journeys, and a passion for operational excellence.

Platform Manager - Digital Intelligence Platform

Company: Airbnb

Location: USA

Posted Oct 20, 2024

Airbnb is looking for a Platform Manager Digital Intelligence Platform to lead machine learning modeling training and evaluation efforts. The role involves strategizing deploying and scaling AI in areas to transform the CS organization. The ideal candidate will have 8+ years of product management experience and a data-driven mentality.

Software Engineer - Platform Team

Company: Bluesight

Location: USA

Posted Oct 20, 2024

Bluesight is a high-growth healthcare information technology company that creates groundbreaking medication intelligence solutions to increase efficiency, safety, and visibility for health systems and pharmaceutical manufacturers. They are looking for a Software Engineer to join their platform engineering team to design, build, and maintain a suite of services that are shared across all application engineering teams.

Partnerships Manager - Channel & Technology

Company: StackAdapt

Location: USA

Posted Oct 20, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are hiring a Partnerships Manager to lead and grow their Channel and Technology Partnerships. The ideal candidate will have experience in managing reseller referral and technology partners.

Senior/Principal Product Manager

Company: Quantum Metric

Location: USA

Posted Oct 20, 2024

Quantum Metric is a company that values diversity, inclusivity, and customer-centricity. They offer a range of benefits and perks, including flexible work environments, professional development opportunities, and a collaborative culture.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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