Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sr. Product Designer II

Company: HubSpot

Location: USA

Posted Oct 20, 2024

The job posting is for a Sr Product Designer II at HubSpot, where you'll work on the Product Platform Line, focusing on improving the user experience for customers. You'll collaborate with various teams, including product management and engineering, and have autonomy to drive the product's strategy and vision.

VP Sales - Commercial

Company: Yubico

Location: USA

Posted Oct 20, 2024

Yubico is a company that specializes in security keys and has a mission to make the internet more secure for everyone. They offer a range of products and services, including the YubiKey, which is a hardware-based authentication token. Yubico has a strong company culture and values diversity and inclusion. They also offer a range of benefits to their employees, including health coverage, retirement plan, wellness reimbursement, learning and development opportunities, and time off.

Senior Product Manager - Calling Integrations & Platform

Company: HubSpot

Location: USA

Posted Oct 20, 2024

HubSpot is looking for a Senior Product Manager to lead the Calling channel and integrations, empowering customers to close more deals and scale support. The role requires experience in launching products, owning a product vision, and driving alignment across the company.

Modeling and Simulation Scientist

Company: Juul Labs

Location: USA

Posted Oct 20, 2024

Juul Labs is a company that aims to eliminate combustible cigarettes by hiring talented engineers, scientists, and designers. They are looking for a Modeling and Simulation Scientist to work on population health impact modeling and simulation. The role involves working with ambiguous questions, varied data sets, and applying scientific and analytical methods to inform business decisions.

Backend Product Software Engineer - Sync

Company: Dropbox

Location: USA

Posted Oct 20, 2024

Dropbox is looking for desktop Software Engineers to build the next generation sync engine for collaboration and distributed work. The role involves designing and building software, partnering with product managers, and improving the team and company.

Technical Account Team Manager

Company: Cyara

Location: USA

Posted Oct 20, 2024

Cyara is a leading Automated CX Assurance Platform provider that helps brands deliver better CX with less effort, cost, and risk. The company values diversity, equity, and inclusion and has a strong commitment to customer success.

Engineering Manager

Company: Bluesight

Location: USA

Posted Oct 20, 2024

Bluesight is a healthcare information technology company that creates medication intelligence solutions to increase efficiency, safety, and visibility for health systems and pharmaceutical manufacturers. They are looking for an Engineering Manager to lead a cross-functional team to develop a new drug compliance product.

Financial Planning & Analysis Partner

Company: Dropbox

Location: USA

Posted Oct 20, 2024

The job description is for a Financial Planning and Analysis Partner to support the Marketing and Communications teams. The ideal candidate will have a strong background in finance, strong communication skills, and experience working with c-suite executives.

Data Integration Specialist

Company: Enterra Solutions

Location: USA

Posted Oct 20, 2024

The Data Integration Specialist role involves working closely with clients to onboard their data onto Enterra solutions, providing data support, validation, and analysis to deliver unique business solutions. The role requires strong communication skills, problem-solving abilities, and proficiency in data technologies.

Senior Engineering Manager - Operations Hub

Company: HubSpot

Location: USA

Posted Oct 20, 2024

HubSpot is looking for a Senior Engineering Manager to lead their newly established Segmentation group. The ideal candidate has substantial experience leading large engineering teams and is passionate about solving large-scale technical problems.

Senior Product Manager - Search Relevance

Company: Reddit

Location: USA

Posted Oct 20, 2024

The job posting is for a senior role in the consumer product team at Reddit, responsible for defining and transforming the search experience. The ideal candidate has a deep analytical understanding of search and ML, and can draw from experience in managing large products at scale.

Director of DevOps

Company: Mercy For Animals

Location: USA

Posted Oct 20, 2024

Mercy For Animals is seeking a Director of DevOps to join their technology team. The role involves leading a team of developers, providing technical leadership, and executing stakeholder projects. The company offers a competitive salary, benefits package, and a collaborative work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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