Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Data Scientist, Research Data Insights

Company: Digital Science

Location: USA

Posted Oct 20, 2024

Digital Science is a pioneering technology company that is advancing the research ecosystem. They are looking for a Data Scientist to join their team and support global customers through the development of new analytic approaches and capabilities.

Operations Manager

Company: Flock Safety

Location: USA

Posted Oct 20, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company is seeking an Operations Manager to own the acceleration of growth and quality for a designated set of markets.

Sr. Product Designer I - User Setup

Company: HubSpot

Location: USA

Posted Oct 19, 2024

The role of Sr Product Designer at HubSpot offers a collaborative environment where you'll have a seat at the table from Day 1. You'll co-own a significant part of the product and have autonomy to drive its strategy and vision. The company values strong opinions and supports career growth with clear expectations and career paths.

Technical Lead II- Operations Hub- AI

Company: HubSpot

Location: USA

Posted Oct 19, 2024

The text describes the Operations Hub group's mission to leverage AI to deliver world-class experiences and value to customers. The team is responsible for data-driven and AI products and platforms. The text also outlines the expectations for a Technical Lead II, including leading a small team, collaborating with other teams, and taking ownership of their team's on-call health and product reliability.

Director, BI Analytics Engineering & Data Governance

Company: Smartsheet

Location: USA

Posted Oct 20, 2024

Smartsheet is a tech company looking for an experienced leader to manage large programs and drive data democratization. The ideal candidate will have experience in data analytics, data ingestion, and people leadership.

Analytics Engineer

Company: Truebill

Location: USA

Posted Oct 20, 2024

Rocket Money is a company that offers financial services and is looking for an Analytics Engineer to join their team. The role involves working with data to help deliver product features and enable product analytics. The company offers a range of benefits, including competitive pay, unlimited PTO, and a salary range of $130,000 to $150,000.

GTM Enablement Lead

Company: Dropbox

Location: USA

Posted Oct 19, 2024

The GTM Readiness Enablement Manager will support the sales organization's growth initiatives by developing and executing global GTM readiness plans, collaborating with sales leadership, and implementing initiatives to enhance sales team effectiveness and efficiency.

Senior Product Marketing Manager

Company: Automox

Location: USA

Posted Oct 20, 2024

Automox is seeking a product marketing manager to work with customers, sales, product management, and other stakeholders to develop compelling messaging and launch products. The company values a one-team mentality, collaboration, and ownership.

Senior Product Design Manager

Company: Renew Home

Location: USA

Posted Oct 20, 2024

Renew Home is looking for a Senior Product Designer Manager to lead their growing Product Design team. The ideal candidate has 3+ years of people management experience, 6+ years of Product Design experience, and a proven track record of collaborating with cross-functional teams to deliver results.

Fractional Data Analyst and Business Intelligence Manager

Company: Jasper

Location: USA

Posted Oct 20, 2024

Jasper Health is a digital coaching and navigation experience that improves the lives of individuals affected by cancer and their caregivers. They are looking for a Fractional Data Analyst and Business Intelligence Manager to support their team.

Senior Product Quality Engineer

Company: Ironcladhq

Location: USA

Posted Oct 20, 2024

Ironclad is a contract lifecycle management platform that helps companies manage contracts efficiently and effectively. The company has received recognition for its innovative approach and has been backed by leading investors. As a Product Quality Engineer, you will work on a cross-functional team to identify business needs and create test plans to deliver a quality product.

Senior DEI Program Manager

Company: Seismic Software

Location: USA

Posted Oct 20, 2024

Seismic is a rapidly growing company that is committed to building an inclusive workplace and is looking for a Senior DEI Program Manager to partner on developing and managing the execution of their DEI strategy.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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