Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Event Marketing Manager

Company: Newfront

Location: USA

Posted Oct 19, 2024

Newfront is building a modern insurance experience, reimagining the way people interact with insurance. They value people, wellness, and a high-performance culture, and are looking for a Senior Event Marketing Manager to bring unique experiences to life.

Staff Product Manager - App Promo Ads

Company: Reddit

Location: USA

Posted Oct 19, 2024

Reddit is seeking a product owner for their App Promotion Advertising efforts. The role involves developing the vision, strategy, and roadmap for the area, working closely with cross-functional teams, and driving the success of the app promotion on Reddit's platform.

Senior Product Manager - Identity & Governance

Company: Weights & Biases

Location: USA

Posted Oct 19, 2024

The Senior Product Manager Identity amp Governance will define and execute a roadmap for Identity amp Access Management, collaborating with cross-functional teams to improve user experience and security.

Senior Publisher Partnerships Manager

Company: Scribd

Location: USA

Posted Oct 19, 2024

Scribd is a company that aims to democratize the exchange of ideas and information. They prioritize collaboration, flexibility, and employee empowerment. The company is seeking an experienced dealmaker to develop their content strategy and build partnerships.

Senior Sales Operations Manager

Company: Apollo.io

Location: USA

Posted Oct 19, 2024

The Senior Sales Operations Manager role at Apolloio involves optimizing sales processes, improving forecasting accuracy, and driving key performance metrics. The ideal candidate has experience in sales operations, Salesforce, and data analysis, with a strong background in SaaS.

Sr. Software Engineer - Product

Company: AKASA

Location: USA

Posted Oct 19, 2024

AKASA is a company that provides generative AI solutions for the healthcare revenue cycle, with a strong team and a growing customer base. They are committed to building an inclusive workplace and offer a range of benefits to their employees.

Staff Security Software Engineer

Company: Lime

Location: USA

Posted Oct 19, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They are hiring a Staff Security Software Engineer to join their Security team and are offering competitive salaries, performance-based annual bonus, and pre-IPO equity.

Sr. Design Project & Program Manager

Company: Pinterest

Location: USA

Posted Oct 19, 2024

Pinterest is looking for a Design Program Manager to own and execute design initiatives. The role requires experience in product design program management, strong communication skills, and proficiency in JIRA and Agile.

Fraud Operations Manager

Company: Branch

Location: USA

Posted Oct 19, 2024

Branch is a company that aims to empower workers with financial freedom by providing accessible financial services. They value diversity, innovation, and teamwork, and offer a range of benefits to their employees.

Senior Technical Recruiter

Company: brightwheel

Location: USA

Posted Oct 19, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. They are seeking a Senior Technical Recruiter to join their growing Talent team. The role involves developing and executing data-driven recruitment strategies, collaborating with business leaders, and building strong diverse pipelines.

Product Communications Manager

Company: Plaid

Location: USA

Posted Oct 19, 2024

Plaid is looking for a public relations professional to support their product communications initiatives. The ideal candidate is passionate about technology's ability to build a more equitable financial system and has a proven track record of managing successful relationships with the press, partners, customers, and industry influencers.

Lead Networking and IAM Engineer

Company: Workiva

Location: USA

Posted Oct 19, 2024

The job posting is for a Lead Networking and Identity Access Management IAM Engineer at Workiva. The role involves working with customers to ensure the functional usage of the Workiva platform, leading complex technical escalations, and owning projects and implementation tracks. The job requires strong acumen with SAML and SCIM protocols, experience with networking devices, and knowledge of communication protocols and network diagnostic tools.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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