Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Project Manager

Company: Everstream Analytics

Location: USA

Posted Oct 19, 2024

Everstream is looking for a strategic project manager to lead projects supporting customer growth, retention, and loyalty. The ideal candidate has 6+ years of B2B SaaS experience, strong project management skills, and excellent communication and organizational skills.

Data Analyst - Business Intelligence

Company: Privia Health

Location: USA

Posted Oct 19, 2024

The job description is for a Data Analyst Business Intelligence at Privia Health, a technology-driven national physician enablement company. The role involves working with cross-functional teams to deliver data-driven insights to stakeholders, designing and developing reports, and supporting complex operational analyses.

Senior Software Engineer - Booking and Orchestration

Company: Airbnb

Location: USA

Posted Oct 19, 2024

The job posting is for a Booking Orchestration Senior Engineer at Airbnb. The role involves developing and refining major subsystems that power Airbnb bookings, collaborating with other engineers, and mentoring junior engineers. The company is committed to inclusion and diversity, and the role is US Remote Eligible.

Senior Backend Engineer - Top of Funnel

Company: Reddit

Location: USA

Posted Oct 19, 2024

The job posting is for a backend development position at Reddit, where the candidate will work on innovative projects, collaborate with cross-functional teams, and contribute to the company's strategy. The role is eligible for remote work, but only for candidates in the CST and EST timezones.

Performance Specialist

Company: Taskrabbit

Location: USA

Posted Oct 19, 2024

The Performance Specialist role focuses on improving customer service metrics in a region. The role involves analyzing data, identifying trends, and creating actions to improve performance. The job requires strong analytical and problem-solving skills, as well as coaching and feedback skills.

Risk Data Analyst II

Company: Branch

Location: USA

Posted Oct 19, 2024

Branch is a fintech company that aims to empower workers with financial freedom by providing accessible financial services. They are looking for a motivated Risk Data Analyst II to help manage risk and develop new ways to improve the lives of working Americans.

VP - Enterprise Data

Company: Predactiv

Location: USA

Posted Oct 19, 2024

Predactivs DaaS team is seeking a VP Enterprise Data to drive revenue and help customers realize value by using Predactiv data. The company is a next-generation AI-powered data technology company that enables clients to unlock the full potential of data.

Technical Operations Manager - Money Movement and Storage

Company: Stripe

Location: USA

Posted Oct 19, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a Technical Operations team member to manage financial partner operations, drive change management, and build a high-functioning operations team.

RCM Customer Success Manager

Company: Osmind

Location: USA

Posted Oct 19, 2024

Osmind is a platform for clinicians and researchers advancing new lifesaving mental health treatments. The company is a public benefit corporation that has received funding from top investors and has a team of scientists, technologists, and psychiatrists working together to solve the worldwide mental health crisis.

Manager - Technical Program Management

Company: Airbnb

Location: USA

Posted Oct 19, 2024

The job description is for a Technical Program Manager at Airbnb, responsible for building a high-performance culture, developing a team of TPMs, and driving process improvements. The role requires 13+ years of experience in technical program management, leadership, and collaboration.

Director of State Government Affairs

Company: Code.org

Location: USA

Posted Oct 19, 2024

Codeorg is seeking an experienced professional to lead the transformation of K12 US education policy landscape as it relates to computer science. The role involves managing relationships with state leaders, developing policy positions, and communicating with various audiences.

Social Media - Fashion and Community

Company: Whatnot

Location: USA

Posted Oct 19, 2024

Whatnot is a livestream shopping platform that is growing rapidly and is seeking a creative and driven content creator to join their social media team. The role involves creating engaging content, managing influencers, and setting goals to ensure the brand's social media channels are a positive reflection of the company.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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