Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Program Director

Company: Bounteous

Location: USA

Posted Oct 16, 2024

Bounteous x Accolite is seeking a skilled and experienced Contract-to-Hire Program Director to lead and motivate cross-functional teams on diverse projects, driving successful outcomes for clients. The role requires expertise in Agile Scrum and Waterfall methodologies, as well as experience managing and mentoring distributed global teams.

Senior Software Engineer II

Company: Turquoise Health

Location: USA

Posted Oct 16, 2024

Turquoise Health is a startup that aims to simplify and make healthcare pricing more transparent and lower cost for everyone. They are looking for a senior engineer to join their team and work on building a contract intelligence solution using AI. The company offers a range of benefits, including competitive pay, unlimited PTO, and a fully remote work environment.

Blockchain Operations Engineer

Company: Ondo Finance

Location: USA

Posted Oct 16, 2024

Ondo Finance is a company that provides institutional-grade blockchain-enabled investment products and services. They have a technology arm that develops decentralized finance technology and an asset management arm that creates and manages tokenized funds. They are looking for a Blockchain Operations Engineer to join their team.

Senior Director of Finance

Company: Accomplishr

Location: USA

Posted Oct 16, 2024

Accomplishr is a platform that connects professionals with individuals or companies in need of expert advice and guidance. The company is looking for a Senior Director of Finance to oversee its financial aspects and ensure strategic growth.

Senior DevOps Engineer

Company: Upstart

Location: USA

Posted Oct 16, 2024

Upstart is a digital-first company that partners with banks and credit unions to provide affordable credit. They are looking for a Senior DevOps Engineer to join their Delivery team, who will help architect, plan, build, automate, and scale the tools used by Product Engineers. The company offers competitive compensation, comprehensive benefits, and a supportive work environment.

Risk Data Analyst II

Company: Branch

Location: USA

Posted Oct 16, 2024

Branch is a fintech company that aims to empower workers with financial freedom by providing accessible financial services. They are committed to building inclusive and transparent products and value diversity in their team. They are looking for a Risk Data Analyst II to help manage risk and develop new ways to improve the lives of working Americans.

Senior Manager, Communications

Company: Ag1

Location: USA

Posted Oct 16, 2024

AG1 is a company that is committed to empowering people to take ownership of their health. They have a strong ethos rooted in science and a dedication to continuous improvement. The company is looking for a Senior Manager Communications to join their growing Communications and PR team.

Revenue Operations Manager

Company: CoLab Software

Location: USA

Posted Oct 16, 2024

CoLab is a company that helps engineering teams bring life-changing products to the market faster. They are looking for a Revenue Operations Manager to execute their go-to-market strategy using Salesforce Admin skills. The role involves collaborating with senior revenue team leadership, developing and implementing revenue automation processes, and overseeing data analysis and reporting.

Corporate Accounting & Tax Content Writer

Company: Kruze Consulting

Location: USA

Posted Oct 16, 2024

Kruze Consulting is a boutique CPA firm that provides accounting bookkeeping finance payroll and tax services to over 800 startups backed by top-tier venture capital funds. They are looking for a creative and passionate copywriter and marketer with an interest in startup accounting and finance to join their team as a Content Writer.

Sr. Manager – Production Planning

Company: Microsoft

Location: USA

Posted Oct 17, 2024

The job posting is for a Senior Supply Chain Planner position at Microsoft. The role involves planning and coordinating production, managing supply chain operations, and analyzing data to improve customer experience and return on investment. The job requires a bachelor's degree in a relevant field and 8+ years of experience in supply chain operations or project management.

Marketing Operations Manager

Company: Fetch Rewards

Location: USA

Posted Oct 16, 2024

Fetch is a company that rewards users for buying brands they love, with a focus on building a people-first culture and fostering brand loyalty. The company is looking for a Marketing Operations Manager to lead and optimize their marketing operations.

Business Development Manager

Company: Mutiny

Location: USA

Posted Oct 16, 2024

Mutiny is a company that helps B2B companies generate pipeline and revenue through AI-powered personalized experiences. The company is looking for a Business Development Manager to own its outbound program and drive outbound-sourced pipeline. The role requires a proven track record of exceeding outbound pipeline generation targets at a startup, interest in B2B marketing, marketing automation, and using AI to scale personalization.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages