Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Data Analytics Engineer

Company: Blackpoint Cyber

Location: USA

Posted Oct 14, 2024

Blackpoint Cyber is a leading cybersecurity company seeking a Senior Analytics Engineer to design and support their data architecture and analytics capabilities. The role offers a fully remote opportunity to contribute to a dynamic and growing BI team.

Oracle BI Technical Architect

Company: Cognizant

Location: USA

Posted Oct 14, 2024

Cognizant Technology Solutions is looking for an Oracle BI Technical Architect to join their team. The role involves assisting clients in navigating the digital shift, leveraging cloud, social, and mobile enterprise application platforms to drive innovation and efficiency.

Contributing Faculty - Mental Health Counseling

Company: Adtalem Global Education

Location: USA

Posted Oct 14, 2024

Walden University is a pioneer in student-centered distance education, offering over 100 online degree and certificate programs. The university is dedicated to high academic standards and helping students make a difference in their professions and communities.

Mid-Market Customer Success Manager

Company: Newsela

Location: USA

Posted Oct 14, 2024

The role of MidMarket Customer Success Manager at Newsela involves managing a portfolio of accounts, building partnerships, and driving company results. The role requires experience in EdTech, client success planning, and relationship building. The company offers a range of benefits, including flexible PTO, work-from-home options, and professional development opportunities.

Medical Director

Company: Plume

Location: USA

Posted Oct 14, 2024

Plume Health is a mission-driven company that aims to transform healthcare for the trans community. They are seeking a Medical Director to lead clinical operations and provide high-quality care to patients.

DevOps Engineer III

Company: Security Risk Advisors

Location: USA

Posted Oct 14, 2024

The job posting is for a DevOps Engineer III position in the Security Risk Advisors Software Development Team. The team is looking for a candidate with experience in cloud, containerization, and CICD pipelines. The job requires strong problem-solving skills, communication, and collaboration. The company offers a range of benefits, including flexible work arrangements, mental health support, and a 401k plan.

NetSuite Functional Finance Specialist

Company: Cognizant

Location: USA

Posted Oct 14, 2024

Cognizant Technology Solutions is looking for a NetSuite Functional Finance Specialist to join their team. The ideal candidate will have experience with Netsuite ERP and will lead the design and implementation of Netsuite ERP systems across various domains.

Customer Service Representative

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Oct 14, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Senior Technical Project Manager

Company: REE Medical

Location: USA

Posted Oct 14, 2024

The job summary describes a Senior Technical Project Manager role at REE, responsible for managing large-scale projects, coordinating cross-functional teams, and ensuring project success. The role requires strong technical competence, analytical and problem-solving skills, and excellent communication and interpersonal abilities.

TikTok Shop Affiliate Manager

Company: BAD Marketing

Location: USA

Posted Oct 14, 2024

The company is looking for a TikTok Shop Affiliate Manager to strengthen their marketing team. The role involves designing and managing a comprehensive affiliate marketing program, recruiting and onboarding TikTok creators and influencers, and tracking performance metrics to optimize the strategy.

Life and Annuities Technical SME

Company: NTT DATA

Location: USA

Posted Oct 14, 2024

NTT DATA is hiring a Life and Annuities Technical SME for a fully remote position in Dallas, Texas. The job requires 15+ years of experience in Life Insurance and Annuity TPA business, programming, and debugging. The company offers a competitive salary range, benefits, and a diverse and inclusive work environment.

Lead, GTM Strategy & Analytics - Sales

Company: Abnormal Security

Location: USA

Posted Oct 14, 2024

Abnormal Security is looking for a Lead GTM Strategy amp Analytics to join their team. The role involves working with the sales functions to identify and execute strategic Go To Market initiatives. The ideal candidate should have 5+ years of relevant work experience, knowledge of the enterprise technology industry, and proficiency in Excel, Google Sheets, and Powerpoint.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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