Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Design Manager - Platform

Company: Apollo.io

Location: USA

Posted Oct 14, 2024

The job description is looking for a Senior Design Manager to lead and shape the future of product design. The ideal candidate has deep knowledge of design systems, information architecture, and UX research, and thrives in a fast-paced environment.

Senior Design Consultant

Company: Suvoda

Location: USA

Posted Oct 14, 2024

The job description is for a Senior Design Consultant in the US, working remotely. The role involves designing Interactive Response Technology (IRT) for clinical trials, working with clients, and leading internal and client reviews. The job requires strong interpersonal, communication, and analytical skills, with a bachelor's degree or equivalent experience.

Senior Design Manager - Win and Close

Company: Apollo.io

Location: USA

Posted Oct 14, 2024

The job posting is looking for a Senior Design Manager to lead and inspire a talented design team, with key responsibilities including design leadership, cross-functional collaboration, team management, and business and technical acumen.

Senior Security Engineer - Corporate Security

Company: 1Password

Location: USA

Posted Oct 14, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are committed to customer privacy and security, and are looking for an experienced security engineer to join their team. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Senior Data Architect

Company: Tactiq

Location: USA

Posted Oct 14, 2024

Tactiq is a software solutions leader that bridges the gap between retailers, manufacturers, and distributors, providing innovative tools to increase efficiency and service quality. The company is looking for a Senior Data Architect to design and implement enterprise-wide data strategies, and offers a range of benefits and a positive work environment.

Data Operations Engineer

Company: Labelbox

Location: USA

Posted Oct 14, 2024

Labelbox is a data factory for generative AI, providing high-quality training data for frontier and task-specific models. The company is backed by leading investors and has customers including Fortune 500 enterprises and leading AI labs. They are seeking a Data Operations Engineer to support their data annotation production processes.

Member of Technical Staff - Dataset Engineering

Company: Runway

Location: USA

Posted Oct 14, 2024

The job posting is looking for Dataset Engineers to curate, build, and optimize datasets for model training. The ideal candidate has strong machine learning skills, experience working with large-scale datasets, and an understanding of creativity tools. The role involves developing and maintaining large-scale multimodal datasets, optimizing models, and working with a research team to push the boundaries of content creation.

Safety Data Sheet Author

Company: CGI Group, Inc.

Location: USA

Posted Oct 14, 2024

CGI is seeking experienced professionals to provide end-to-end hazard communication classification and Safety Data Sheet SDS authoring services to chemical manufacturers in support of global chemical regulatory compliance laws.

Customer Success Engineer

Company: Cyberark

Location: USA

Posted Oct 14, 2024

The job description is for a Customer Success Engineer at CyberArk, responsible for driving adoption and best practices across a wide customer base. The role requires strong communication and interpersonal skills, as well as experience with cybersecurity and IAM solutions.

Director of Machine Learning - Dataset Engineering

Company: Runway

Location: USA

Posted Oct 14, 2024

The job posting is looking for a Director of Machine Learning specializing in Dataset Engineering to lead strategic efforts in data acquisition management and optimization. The role requires experience in machine learning, dataset engineering, and data analysis, as well as leadership and communication skills.

Clinical Nurse Auditor

Company: CGI Group, Inc.

Location: USA

Posted Oct 14, 2024

The Clinical Nurse Auditor is a remote position that requires a Registered Nurse with ICU experience and a strong working knowledge of computer functions. The role involves reviewing medical records to determine medical appropriateness and rendering independent decisions. The position offers competitive compensation, comprehensive benefits, and opportunities for growth and development.

Senior Program Manager

Company: Nava

Location: USA

Posted Oct 14, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They are looking for a Program Manager to lead the delivery and client engagement efforts on a group of strategic contracts.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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