Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Growth Marketing Associate - Podcast

Company: Rocket Money

Location: USA

Posted Oct 14, 2024

Rocket Money is looking for a growth marketing manager to expand their offline footprint and maximize their growth. The role involves podcast vetting, contract negotiation, campaign execution, and optimization. The company offers a competitive salary, benefits, and a strong culture of data analysis and experimentation.

Security Analytics - Senior Fullstack Software Engineer

Company: Elastic

Location: USA

Posted Oct 14, 2024

The role involves building detection and alerting features for the Elastic Security product, requiring deep technical skills, innovative thinking, and a passion for performance optimization. The team is diverse and distributed, working remotely with people from various countries.

Compliance and Data Analyst I

Company: TrueML

Location: USA

Posted Oct 14, 2024

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. The company is looking for a Compliance and Data Analyst I to ensure regulatory compliance and efficiently handle data analysis for compliance-related tasks.

Sr. Director Engineering

Company: Finalsite

Location: USA

Posted Oct 14, 2024

Finalsite is a company that provides website communications enrollment and marketing platform for schools and school districts. They are headquartered in Glastonbury, CT, USA and have employees working remotely in the US, Europe, South America, and Asia. The company is looking for a Senior Director of Engineering to lead the engineering team responsible for developing and maintaining their core technology platforms and products.

Staff Backline Engineer - Platform

Company: Databricks

Location: USA

Posted Oct 14, 2024

The job description is for a Backline Technical Solutions Engineer who will help customers with the Databricks platform. The role requires expertise in scripting, troubleshooting, and experience with big data computing environments. The job offers a range of responsibilities, including troubleshooting, providing guidance, and contributing to automation and tooling programs.

Content Writer

Company: Agorapulse

Location: USA

Posted Oct 14, 2024

Agorapulse is a social media management software company that is looking for a content writer to join their team. The company is described as a scaleup with a great work-life balance, and the role involves writing content for publication on the company's website and social media channels.

Manager II - Technical Program Management

Company: Pinterest

Location: USA

Posted Oct 14, 2024

The PinTech team at Pinterest is looking for a Manager II Technical Program Management to lead a team of Technical Program Managers, Product Specialists, and a vendor engineering team. The role involves supporting PinTech teams, collaborating with engineering teams, and developing API strategies.

Contributing Faculty - MSN SP

Company: Adtalem Global Education

Location: USA

Posted Oct 14, 2024

Walden University is a pioneer in student-centered distance education, dedicated to high academic standards and helping students make a difference in their professions and communities. The university values inclusive teaching and learning, and its faculty members are committed to supporting students' academic and professional growth.

Provider Recruitment Associate

Company: Privia Health

Location: USA

Posted Oct 14, 2024

The job description is for a Provider Recruitment Associate at Privia Health, a technology-driven national physician enablement company. The role involves supporting the growth of the company by assisting with the logistics of the recruitment process, developing and maintaining a working knowledge of the practice model and regional communities, and managing sourcing activities.

Senior Sales Engineer

Company: Snowplow Analytics

Location: USA

Posted Oct 14, 2024

Snowplow is seeking a Sales Engineer to work with Account Executives to qualify opportunities and identify use cases across key verticals. The role involves showcasing Snowplow's Customer Data Infrastructure and leading Proof of Concepts. The company offers a competitive package, including share options, unlimited PTO, and flexible working.

Senior Software Engineer - Dashboard Experience

Company: Mercury

Location: USA

Posted Oct 14, 2024

Mercury is building a banking stack for startups, focusing on a high-quality product experience. The company is looking for a product-minded technical leader to help shape and build the future of Mercury.

Financial Crimes Controls Lead

Company: Stripe

Location: USA

Posted Oct 14, 2024

The job posting is for a Financial Crimes amp Supportability Controls team member at Stripe. The team is responsible for developing implementing and managing effective financial crime controls to mitigate risks associated with money laundering sanctions and other financial crimes. The role requires an organized and detailoriented professional with a strong commitment to financial crimes risk management.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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