Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Director - Client Analytics Partnership

Company: StackAdapt

Location: USA

Posted Oct 14, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company empowers hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance. The Director of Client Analytics Partner leads a group of individual contributors, responsible for strategic client reporting, data insights, and cross-functional collaboration.

Reconciliation Analyst

Company: Mercury

Location: USA

Posted Oct 14, 2024

Mercury is a financial technology company that provides a complete finance stack for startups. They are looking to hire a Reconciliation Analyst to investigate edge cases in their reconciliation process and provide feedback to internal partner teams.

Senior Cloud Alliance Manager

Company: Teleport

Location: USA

Posted Oct 14, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a modern infrastructure access platform that improves the efficiency of engineering teams and fortifies infrastructure against bad actors or errors. They are trusted by the world's most innovative companies and are changing the fabric of the internet.

Commercial Counsel

Company: Mercury

Location: USA

Posted Oct 14, 2024

Mercury is a financial technology company that provides financial workflows for startups. The company is looking for a commercial lawyer to support its business partners and negotiate contracts. The role requires experience in fintech and a passion for mastering something new.

Director of DevOps

Company: Mercy For Animals

Location: USA

Posted Oct 14, 2024

Mercy For Animals is seeking a Director of DevOps to join their technology team. The role involves leading a team of developers, providing technical leadership, and collaborating with other teams. The company offers a competitive salary, benefits package, and a collaborative work environment.

Senior Channel Sales Manager

Company: Teleport

Location: USA

Posted Oct 14, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a modern infrastructure access platform that improves the efficiency of engineering teams and fortifies infrastructure against bad actors or errors. The company is trusted by the world's most innovative companies and is changing the fabric of the internet to make it more secure.

Customer Retail Marketing Manager

Company: Impossible Foods

Location: USA

Posted Oct 14, 2024

Impossible Foods is looking for a Retail Marketing Manager to join their team. The job involves leading marketing relationships with retail customers, developing marketing plans, and driving growth and demand for Impossible Foods products.

Lead Product Operations Program Manager

Company: Modern Health

Location: USA

Posted Oct 14, 2024

The job posting is for a Lead Program Manager to drive strategic programs in the tech industry. The role requires experience in program management, cross-functional collaboration, and data-informed decision making. The company offers a range of benefits, including flexible PTO, mental health days, and professional development opportunities.

Software Engineer - Client Platform

Company: Figma

Location: USA

Posted Oct 14, 2024

The job posting is for a Client Platform team mission to empower Figma's client developers to rapidly adopt best practices, create features, and own performance and quality. The team is building automated client testing and observability frameworks that are used by Figma engineers at every stage of product development.

Senior Group Product Manager - Growth

Company: Webflow

Location: USA

Posted Oct 14, 2024

Webflow is seeking a Senior Group Product Manager to lead their product growth team. The ideal candidate has experience in growth product management, data analytics, and leading cross-functional initiatives. The company offers a range of benefits, including equity ownership, 100 employer-paid healthcare, and a flexible PTO policy.

Technical Accounting & Financial Reporting Lead

Company: Mercury

Location: USA

Posted Oct 14, 2024

Mercury is looking for a Technical Accounting and Financial Reporting Lead to join their finance team. The role involves establishing and shaping accounting policies, reporting standards, and ensuring financial compliance with US GAAP. The company offers a competitive total rewards package, including base salary, equity, and benefits.

Editor

Company: Rocket Money

Location: USA

Posted Oct 14, 2024

Rocket Money is looking for an Editor to join their Growth team. The role involves editing direct response digital ads, increasing creative output, and supporting the production team. The ideal candidate has experience in editing, design, and project management, and is able to work well under pressure.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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