Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Social Media Manager

Company: Weights & Biases

Location: USA

Posted Oct 14, 2024

The company Weights amp Biases is looking for a Social Media Manager to join their Growth team. The role involves managing the company's social media presence, creating engaging content, and growing the audience. The ideal candidate has 5+ years of professional social media management experience, a proven track record of growing social media channels, and experience using AI tools.

Learning and Development Lead, Logistics

Company: Locus Robotics

Location: USA

Posted Oct 13, 2024

Locus Robotics is seeking a dynamic Learning and Development Specialist to join their team. The role involves developing and delivering comprehensive training programs on Locus Robotics software and robots, and collaborating with internal teams to understand operational workflows and customer needs.

Senior Engineering Manager

Company: Superhuman

Location: USA

Posted Oct 14, 2024

Superhuman is a company that aims to revolutionize email communication and productivity. They are building a productivity platform of the future and are looking for a Senior Engineering Manager to join their team. The role involves overseeing and contributing to a multidisciplinary team of software engineers, creating plans and processes, and driving execution. The company offers a competitive salary range of $205,000 to $240,000, as well as a range of benefits including medical insurance, 401k matching, and generous time off.

Sr. Finance Associate

Company: G-P

Location: USA

Posted Oct 14, 2024

The company GP is looking for an accounting professional to join their team. The job involves financial close processes, consolidation, and analysis. The company offers a competitive compensation package, benefits, and perks. The job requires 25 years of progressive accounting experience, a bachelor's degree in accounting, and a CPA license.

Engineering Manager, QE Platform

Company: Oneapp

Location: USA

Posted Oct 13, 2024

The text describes the mission and values of OneOnes, a fintech company, and the role of an Engineering Manager for the QE Platform team. The company aims to help customers achieve financial progress and is looking for a leader to develop and maintain automated testing frameworks.

Staff Data Scientist, Machine Learning (Marketing)

Company: Varo Money

Location: USA

Posted Oct 13, 2024

Varo is a new kind of bank that is all digital, mission-driven, and designed for the modern American consumer. The company is growing quickly and has been recognized for its innovative approach to banking.

Regional Sales Director

Company: PagerDuty

Location: USA

Posted Oct 14, 2024

PagerDuty is seeking a Regional Sales Director to lead their Growth Sales team. The ideal candidate will have a proven track record of building and scaling high-performing sales teams and driving customer acquisition. The role requires leading a team of up to 8 Account Executives, developing a comprehensive sales strategy, and establishing strong relationships with key stakeholders.

Sr. Community Marketing Manager

Company: Zip

Location: USA

Posted Oct 14, 2024

The job posting is for a Sr Community Marketing Manager to lead the Margin Makers community efforts, focusing on strategy execution, community events, advisory and thought leadership, and community learning and development. The ideal candidate will have experience in growing B2B communities, developing content strategies, and driving member engagement.

Senior Site Reliability Engineer

Company: Weedmaps77

Location: USA

Posted Oct 13, 2024

The job posting is for a Senior Site Reliability Engineer position at Weedmaps, a leading technology company in the cannabis industry. The job involves working on building monitoring, reducing developer toil, configuring CI workflows, and improving deployment pipelines. The company offers a range of benefits, including a competitive salary, generous PTO, and opportunities for professional growth.

Platform Program Manager, Operational Readiness

Company: Brightspeed

Location: USA

Posted Oct 13, 2024

Brightspeed is a company that provides fast and reliable internet connections and aims to accelerate the upgrade of copper to fiber optic technologies. They are looking for a Platform Program Manager Operational Readiness to join their team.

Assistant Controller

Company: inDinero

Location: USA

Posted Oct 13, 2024

The job posting is for an accountant position that requires working knowledge of US GAAP, accounting software, and excellent communication skills. The company offers a competitive base salary, full benefits package, and flexible working hours.

Software Engineer

Company: Lattice

Location: USA

Posted Oct 14, 2024

The job posting is for an engineering position at Lattice, where the team is working on building software to help companies build cultures for their employees. The job requires experience in TypeScript, React, GraphQL, Nodejs, and PostgreSQL, and involves building and owning products across a modern tech stack.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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