Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Finance Manager (SQL Required)

Company: Nova Talent

Location: USA

Posted Oct 14, 2024

The job posting is seeking a results-driven Finance Manager to provide data-driven insights to guide strategic decision-making. The ideal candidate has experience in financial analysis, SQL, and data visualization, and is comfortable working independently and as part of a cross-functional team.

Contact Center Operations Manager

Company: QuinStreet

Location: USA

Posted Oct 14, 2024

The job description is for an Operations Manager to oversee the technical management of the Five9 telephony system and operational coordination between teams. The role requires expertise in telephony system administration, operations management, and compliance. The candidate will handle system performance monitoring, forecasting, and driving alignment between telephony workflows and business processes.

Manager, People Insights & Analytics

Company: StitchFix

Location: USA

Posted Oct 14, 2024

Stitch Fix is a leading online personal styling service that helps people discover their personal style. They are searching for a Manager People Insights and Analytics role, requiring expertise in talent analytics, employee listening, and people data management. The company values integrity, innovation, and trust, and offers comprehensive compensation packages and inclusive health and wellness benefits.

Senior Security Engineer

Company: 1Password

Location: USA

Posted Oct 14, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are committed to customer privacy and security, and are looking for an experienced technical leader to champion security engineering efforts across their platform.

UX Developer

Company: paytronix

Location: USA

Posted Oct 14, 2024

Paytronix is a digital guest engagement platform for the hospitality industry, offering innovative solutions for loyalty programs, online ordering, and more. The company is looking for a frontend developer with experience in Vuejs, HTML5, CSS3, and JavaScript to join their team.

Building Engineer - FDD

Company: Willow

Location: USA

Posted Oct 14, 2024

Willow is a company that has grown from a startup to serving customers globally. They are looking for an individual to join their team as an Activate Technology Engineer. The role involves delivering customer value through their product capabilities and translating domain expertise into rule-based expressions. The company offers flexible working arrangements, parental leave, and a vibrant workplace that celebrates diversity and inclusivity.

Senior Executive Assistant

Company: National Immigration Law Center

Location: USA

Posted Oct 14, 2024

The Senior Executive Assistant will provide executive-level support to the President, maintaining complex schedules, coordinating meetings, and processing expense reports. The ideal candidate will have strong written and verbal communication skills, administrative project management, and organizational skills.

Associate Solutions Engineer - HRIS

Company: Lattice

Location: USA

Posted Oct 14, 2024

The job posting is for a Solutions Engineering role at Lattice, where the candidate will work closely with the Sales and Relationship Management teams to drive revenue growth. The role requires experience in HRIS and payroll, and the candidate will be responsible for supporting presales technical discovery and executive presentations, delivering product demonstrations, and serving as a technical advisor.

Account Executive

Company: Recharge

Location: USA

Posted Oct 14, 2024

The job posting is looking for an Account Executive to drive growth opportunities by identifying, targeting, and closing new business. The role requires a strong work ethic, excellent communication skills, and experience in inside technology sales.

Paralegal Manager

Company: National Immigration Law Center

Location: USA

Posted Oct 14, 2024

The Paralegal Manager is responsible for leading a team of paralegals and supporting the Legal Department's litigation docket. The ideal candidate has deep technical skills and expertise as a litigation paralegal, and a strong commitment to NILC's mission.

Manager - Platform Accounting

Company: Kraken

Location: USA

Posted Oct 14, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Account Executive - Strategic

Company: Stripe

Location: USA

Posted Oct 14, 2024

The job posting is for an Enterprise Account Executive at Stripe, a financial infrastructure platform. The role involves managing existing relationships, identifying new opportunities, and expanding Stripe's footprint within existing accounts. The ideal candidate has 10+ years of sales experience, technical knowledge, and strong presentation skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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