Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sr. Finance Manager - Product

Company: Olo

Location: USA

Posted Oct 12, 2024

Olo is a leading restaurant technology provider that helps brands increase orders, streamline operations, and improve the guest experience. They are looking for an experienced finance professional to lead the Product Finance function.

AWS DevSecOps Consultant

Company: Trility

Location: USA

Posted Oct 12, 2024

Trility is a company that values collaboration, flexibility, and remote work. They are seeking a Senior AWS DevSecOps Consultant who is an expert in the field and has experience with cloud-based environments, infrastructure-as-code, and security frameworks. The company offers a range of benefits, including paid time off, comprehensive benefits, and sponsored learning opportunities.

Sr Manager - Trust Risk Management

Company: Pinterest

Location: USA

Posted Oct 12, 2024

The job posting is looking for a Senior Manager to build and lead a Risk Management function within the Strategy and Ops team of Trust and Safety. The role involves overseeing the evaluation, monitoring, and mitigation of Trust-related risks, and partnering with stakeholders to ensure proper review and holistic approach.

Program Manager

Company: Appen

Location: USA

Posted Oct 12, 2024

Appen is a leader in AI enablement, providing data annotation and model evaluation services to organizations. The company has a global crowd of over 1 million contributors and utilizes AI-assisted data annotation platforms to collect and label various types of data. Appen is trusted by leaders in technology, automotive, finance, retail, healthcare, and government, and has customers and offices globally.

Finance Director - GTM

Company: Olo

Location: USA

Posted Oct 12, 2024

Olo is a leading restaurant technology provider that helps brands increase orders, streamline operations, and improve the guest experience. They are looking for an experienced finance professional to lead the GTM Finance team and drive revenue and profitability.

Operations Technology Program Manager

Company: Stripe

Location: USA

Posted Oct 12, 2024

The job posting is for an Ops Technology Program Manager at Stripe, a financial infrastructure platform. The role involves deeply understanding customer pain points, translating business needs into technical requirements, and partnering with product and engineering teams to prioritize and roll out new capabilities.

Benefits Manager

Company: Stripe

Location: USA

Posted Oct 12, 2024

Stripe is looking for a leader to design and enhance its benefits programs in the US, CAN, and LATAM. The role involves leading the execution of the benefits strategy, identifying gaps in current offerings, and developing a best-in-class team.

Customer Success Architect

Company: Pulumicorporation

Location: USA

Posted Oct 12, 2024

Pulumi is looking for a Customer Success Architect to help bring their cloud programming model to the world. The role involves working with customers to realize their vision and drive business outcomes. The company offers a competitive compensation package, including a base salary, commission, and equity.

Performance Marketing Account Manager

Company: Level Agency

Location: USA

Posted Oct 12, 2024

Level Agency is a leading full-service interactive agency headquartered in Pittsburgh, seeking an experienced and motivated Account Manager to join their team. The successful candidate will drive client success through cross-department project management, showcasing their proficiency in digital marketing platforms, and building trusted client relationships.

Senior Product Manager - Core

Company: Qualia

Location: USA

Posted Oct 12, 2024

Qualia is seeking a Senior Product Manager to improve its Core product. The company is looking for someone with experience in building software, real estate lending or insurance industries, and Agile Product Development methodologies.

Technology Counsel

Company: Bazaarvoice

Location: USA

Posted Oct 12, 2024

The job posting is for a Technology Counsel position at Bazaarvoice, requiring a highly organized team player with legal expertise in technology law. The role involves providing strategic legal advice, drafting and negotiating contracts, and ensuring compliance with data privacy laws and regulations.

Managing Commercial Counsel

Company: Signifyd

Location: USA

Posted Oct 12, 2024

Signifyd is seeking a highly skilled Managing Commercial Counsel to join their dedicated legal team. The ideal candidate will have experience in commercial and tech transactions, and will support the global sales team in structuring and negotiating complex agreements.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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