Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Paralegal Manager

Company: nilc

Location: USA

Posted Oct 13, 2024

The Paralegal Manager is a leadership role responsible for managing a team of paralegals, developing and maintaining a legal docket, and providing leadership and support to the Legal Department. The ideal candidate has deep technical skills and expertise as a litigation paralegal, a strong commitment to NILC's mission, and a robust commitment to diversity, equity, inclusion, and justice.

Senior Director, Global Regulatory Affairs Labeling

Company: Ultragenyx Pharmaceutical Inc.

Location: USA

Posted Oct 12, 2024

Ultragenyx is a biopharma company that aims to lead the future of rare disease medicine by taking real impactful action to care for patients and people. They believe in creating a supportive and inclusive environment for employees and want to be an organization where people would be proud to work.

Lifecycle Marketing Manager

Company: Huckleberry Labs

Location: USA

Posted Oct 13, 2024

Huckleberry Labs is a company that creates life-changing products and experiences through human-centered technology. They are looking for a Lifecycle Marketing Manager to help guide parents along their journey with the company. The role involves executing and managing marketing campaigns across multiple channels, proposing new strategies, and working with cross-functional teams.

Full-Stack Engineer (BE leaning - Core)

Company: Elevenlabs

Location: USA

Posted Oct 13, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They are hiring FullStack engineers to develop and maintain their product suite. The company offers competitive compensation, flexible working hours, and a remote-first policy.

Forward Deployed Engineer

Company: Elevenlabs

Location: USA

Posted Oct 13, 2024

ElevenLabs is a company that creates realistic AI voices and is looking for a Forward Deployed Software Engineer to help shape the future of voice technology. The role involves working with customers to design and implement solutions that make a real impact.

Director Customer Success and Account Management

Company: GoodTime

Location: USA

Posted Oct 13, 2024

GoodTime is a company that empowers individuals and organizations to achieve better outcomes from their hiring process. They offer a platform that automates scheduling, ensures the right participants are involved, and delivers actionable insights to foster more effective interviews. The company is redefining how businesses recruit and meet, and they are looking for a Customer Success and Account Manager Director to work closely with their team to minimize attrition and maximize growth potential.

Director of Strategic Accounts

Company: Tanium

Location: USA

Posted Oct 13, 2024

Tanium is looking for a Director of Strategic Accounts to generate opportunities and position the Tanium platform within assigned territories and accounts. The successful candidate will have significant enterprise software sales experience, a strong team mentality, and a proven track record of exceeding quota.

Manager, Analytics

Company: dentsu

Location: USA

Posted Oct 13, 2024

The job description is for a Manager position at Merkle, a leading technology-enabled customer experience management company. The role involves leading a team to manage data collection, develop processes, and drive innovation in analytics. The company is committed to diversity and inclusion, and offers a range of benefits.

Machine Learning Engineer - Ads, Quora

Company: Quora

Location: USA

Posted Oct 13, 2024

Quora is a remote-first company that aims to grow and share the world's knowledge. The company has a culture of transparency, ideasharing, and experimentation, and is looking for a Machine Learning Engineer to join its Ads team.

Senior Director, Lifecycle, Growth, & MarTech

Company: Twin Health

Location: USA

Posted Oct 13, 2024

Twin Health is a company that empowers people to reverse, prevent, and improve chronic metabolic diseases. They have a unique approach to healthcare, using a digital twin of each individual's metabolism to make personalized decisions. The company is passionate about improving health and happiness, and is committed to delivering an outstanding culture and experience for its employees.

HR Experience Benefits Specialist

Company: Deel

Location: USA

Posted Oct 13, 2024

Deel is a company that helps businesses hire anyone anywhere easily. They have a global team and offer a platform to connect companies with talent worldwide. The company is committed to fostering a diverse global economy and has a strong focus on inclusivity and access for all.

Program Manager

Company: Appen 2

Location: USA

Posted Oct 12, 2024

Appen is a leader in AI enablement, providing data annotation and model evaluation services to organizations. The company has a global crowd of over 1 million contributors and utilizes AI-assisted data annotation platform to collect and label various types of data. Appen is trusted by the world's largest technology companies and is committed to creating an inclusive and diverse workplace.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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