Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Financial Analyst

Company: Nuna

Location: USA

Posted Oct 12, 2024

The job posting is for an Actuarial Team role at Nuna, which supports the development of tools for value-based care. The role involves working with a cross-functional team to expand and configure Nuna's data products for accurate and scalable value-based payment solutions.

Senior Analyst - Best Practice

Company: SPINS

Location: USA

Posted Oct 12, 2024

SPINS is a leader in recognizing the transformative power of data in retail, offering cutting-edge tools to attract attention from the Health and Wellness industry. The company values its employees, providing a collaborative and flexible work environment, and offers hybrid work options, paid time to volunteer, and charitable donations.

Sales Director - Digital Marketing

Company: Cendyn

Location: USA

Posted Oct 12, 2024

The job description is for a Director of Sales Digital Marketing who will develop and execute a territory sales plan, develop and maintain a robust sales pipeline, and achieve sales quota. The ideal candidate has experience in Digital Marketing and eCommerce sales in the Hotel industry and is responsible for new customer acquisition.

Senior Software Engineer - Grafana Frontend

Company: Grafana Labs

Location: USA

Posted Oct 12, 2024

The Frontend Platform Squad is looking for a full-stack developer to work on critical systems, focusing on design, build, and maintenance. The role requires experience with Go, React, and Kubernetes, as well as delivering projects from idea to operations. The team values autonomy, collaboration, and user experience.

Senior Program Manager, Management Operating System, Program Management Office

Company: Torc Robotics

Location: USA

Posted Oct 12, 2024

The Senior Program Manager role at Torc is responsible for leading cross-functional teams to drive complex program management mechanisms across engineering, regulatory, operations, and safety. The role requires frequent engagement with stakeholders, high-level communication, and the ability to make independent decisions.

Senior Associate - Digital Product Analytics

Company: Nutrafol

Location: USA

Posted Oct 12, 2024

The job posting is seeking a highly motivated Senior Associate Digital Product Analytics to join a dynamic team. The ideal candidate has strong technical and problem-solving skills and excels at deriving actionable insights from complex datasets.

Security Consultant - Cloud

Company: Cyderes

Location: USA

Posted Oct 12, 2024

Cyderes is a cybersecurity services provider looking for a Security Consultant to join their team. The role involves conducting advanced penetration testing, red teaming, and vulnerability assessments to identify and exploit security weaknesses in client environments.

Senior Growth Marketing Manager - Digital

Company: Rocket Money

Location: USA

Posted Oct 12, 2024

Rocket Money is looking for a Director of Growth Digital to lead their digital user acquisition program, manage budget, and optimize campaigns for efficiency and performance. The ideal candidate has 4-6 years of experience in user acquisition and data-driven marketing, with a strong analytical background and experience leading media buying teams.

Researcher - Strategic Growth

Company: Figma

Location: USA

Posted Oct 12, 2024

Figma is looking for a seasoned product researcher or strategist to support the identification and execution of strategic opportunities. The ideal candidate has experience developing business-level strategy and vision, and can leverage research findings to make recommendations and influence company strategy.

Senior Account Executive

Company: Obviously AI

Location: USA

Posted Oct 12, 2024

Obviously AI is a company that aims to make AI accessible to everyone. They have created a no-code AI tool that enables users to build and run AI models in minutes without writing code. The company is backed by leading investors and has thousands of customers worldwide.

Director, Marketing Events

Company: Immersive Labs

Location: USA

Posted Oct 12, 2024

Immersive Labs is a company that provides cyber resilience training and simulations. They are looking for a Director of Marketing Programs to help take their Cyber Drills experience to market. The company values diversity, inclusivity, and customer obsession, and offers a range of benefits to its employees.

Software Engineer - Marketing

Company: Rocket Money

Location: USA

Posted Oct 12, 2024

Rocket Money is a company that aims to empower people to live their best financial lives by offering a unique understanding of their finances and valuable services. The company is looking for a full stack software engineer with an entrepreneurial spirit to join their team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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